Tyler Ford Collision Center

4.8 (689reviews)
98%
2626 Ssw Loop 323,  Tyler,  TX  75701

In operation 28 years.

Tyler Ford Body Shop has been repairing vehicles for over 30 years in this location. Our technicians have a commitment to repair your vehicle to like new condition. We offer quality repairs on all makes and models. Our technicians are I-Car trained. Our estimators are experienced and very customer friendly. We have a service department on site, to perform advanced diagnosis on these new high tech vehicles.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (689)

My Experience

I particularly was impressed by Barbara’s keeping me informed throughout the process either by calling or text messaging me. She’s not only very friendly and courteous but also knowledgeable and detail oriented.

My Experience

Great from start to finish!

Likely to Recommend

Repair Quality

Great experience from start to finish. Communication was excellent promised delivered on time car looks wonderful. I appreciate all that they did.

Customer Service

Appreciate everything they did. It looks wonderful. Great job.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Always excellent service and communication

Customer Service

Returned Clean

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Repair Quality

There were some opportunities due to part malfunctions and timing. However, the service team was very diligent in addressing them and took great care to deliver great customer service. Debbie and Barbara are much appreciated!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I love you guys I will only use you for my repairs. You get 100 stars from me!

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Repair Quality

Customer Service

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Repair Quality

Very good job

Customer Service

Was a very good job 🤗

My Experience

Amazing job, I’m loving the fixed headlights, and never expected my car to be cleaned inside! It felt like getting a new car again!

My Experience

Miss Barbara was truly so amazing!! She was so good at communicating and getting everything done in a quicker time than estimated.

My Experience

Updates were given to me often on the progress of my vehicle and an approximate time of completion. I was notified of any delays that were caused due to “parts” not arriving as scheduled.Being able to leave the Rental car at their location was a “blessing”, because I had no one to drive for me.

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Prompt repairs and kept me well informed.

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Repair Quality

Customer Service

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Repair Quality

My only concern is that the paint did not exactly match the rest of the truck.

Customer Service

Very courteous and helpful.

Returned Clean

My Experience

Debbie was so polite and helpful I appreciate your service from beginning to end. Ty and I Love my vehicle.

Likely to Recommend

🤞🏽🤞🏽

Repair Quality

Great Job. Thankyou Tyler Ford. Even though it was a VW you made it work out right.

Customer Service

Customer service was exactly what it should be. Thankyou

Returned Clean

Likely to Recommend

Way too many times the paint was not done correctly with visible problems. The misalignment of the hood and door alone was totally unacceptable on top of all the times it had to go back for shoddy paint work.

Repair Quality

The car had to be sent back into the shop 5 times for poor paint work and misalignment of parts! The end result after 6.5 weeks is satisfactory at this time but time will tell if the paint and alignments hold up. All parts were Ford factory and no after market parts. SMH!

Customer Service

Debbie, the office lady, was exceptional! She definitely went above and beyond to help me She most definitely deserves 10+ rating! Thank you Debbie!! Dave, I understand is the body shop manager, not so much! When discussing the misalignment of the hood and door after being sent back AGAIN, was "Well, I'll see what I can do." In a tone of voice that told me he did not think he could do it right. Left me with absolutely no confidence in Dave! When I picked up the car the last time, it looked good. My question...why wasn't it done right the first time? Maybe cutting corners isn't the best first option or maybe they called in someone else to do it. No idea, but car looks good now, finally!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Barbara in the repair department was so on top Our insurance wanted to use generic parts she kept telling them it won’t work. She went to bat for us and was so kind and kept me informed Love her and all her help

Likely to Recommend

Speak with Barbara

Repair Quality

Barbara was right on top of it all. Our insurance wanted generic parts that didn’t work and she kept after them. Kept me informed and it was 2 months before I got my car back. She kept reaching out to see if I needed a loaner but we had 2 other cars. When it was time to pick her up the other day she had it washed inside and out and it looked so so pretty like I was getting a new 4Runner I was so pleased with the way it looked and will use again if ever needed to. Again Barbara was on top knew her business and such a great person to work with.

Customer Service

Barbara was the best