U - J Chevrolet

5.0 (296reviews)
100%
7581 Airport Blvd.,  Mobile,  AL  36608

In operation 87 years, 23 years at this location.

U-J Chevrolet is a family owned auto repair business that has been serving the community since 1939. Our goal is to provide high quality repairs on a timely basis. We maintain a high level of customer satisfaction utilizing modern day repair techniques. Our collision center has a combined total of over 100 years in repair experience combined with the best parts and materials available to the market. We offer a lifetime repair warranty on paint finish and body workmanship to the original customer. We work with all major insurance companies and have preferred status with several major insurers. U J Chevrolet was built on honesty and integrity which one reason we maintain a huge customer base of repeat customers. Customers are in the best hands available to serve their automotive needs since 1939.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (296)

Likely to Recommend

I would really love my truck clean and fixed. The rear end

Repair Quality

I hear sounds coming from my rear end. Something seems loose

Customer Service

I enjoyed talking with Mr. dale in Collision

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Always for their good work

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They always do an excellent job

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I never have had a problem or complaint with them

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The customer service was too notch. They went above and beyond to inform me about my vehicle. I was told it would take a about a month before they could fix it. My truck was fixed in less than a week. This was the first time I've done business with UJ Chevrolet. I am going to continue to do business with them.

Customer Service

They are amazing.

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Very good service. Very efficient, friendly staff

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Repairs look good. Advisors never call you to give you an update . It takes several call from me to get an update.

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Need better and more proactive updates. They never called once unless I called to get an update

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Very professional

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It was good I have no complaints with UJ I would highly recommend them

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Repair Quality

Excellent job, expense was way overstated but insurance company will probably pay as presented but job was overpriced at lease 50%. Lights never required replacing plus labor. Just as an example. I found other items as unnecessary in my opinion because the damage was at a minimum but if an insurance adjuster agreed with your estimate and physically saw the damages and agreed then I’ll have to agree with everything you charged as long as I wasn’t personally paying anyway. I’m very happy with the work done and UJ Chevrolet will be the only one to handle all further damage if any for now on. If State Farm ask me to rate the work done none of my comments on what I thought needed done will never leave this page and I’ll give UJ Chevrolet 10+ rating on everything. The one thing I really have a complaint about is the filthy condition my Jeep was in when it was finally delivered to me was totally unsatisfactory. I did have their detail shop clean the MUD off the drivers side floor mat. It made the rest of my Jeep look and feel filthy even after I had as much of the mud removed as they would do. Even now I think about how filthy my Jeep looked and felt still upsets me. I ran my Jeep through a car wash and I spent two hours cleaning the inside. For UJ Chevrolet to achieve Favored Status with State Farm they are supposed to deliver the customer’s vehicle cleaned inside and out you failed miserably this time with not even an offer to run my Jeep back through the detail shop to have my Jeep throughly cleaned inside and out. The State Farm client already expects this be done before the vehicle is released to them and not have the floors and rugs covered in mud. Please take this criticism to mind before you ever release a vehicle back to a customer for now on. Have someone inspect the condition of the vehicle BEFORE releasing to the customer and have the detail shop correct any problem before releasing to the customer I offer this as helpful criticism and is not meant to be criticism for the sake of mere complaining. I want our experience with UJ Chevrolet to be a pleasant and memorable experience and the vehicle look and feel like receiving a new car after damages are repaired.

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My Experience

The repair job was done very well, and cleaned up was just as good,Thanks again 👌

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Only if it’s a Chevy or GMC

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If I had gotten this survey before I had to take my car back because they didn’t put the rivets in properly and my splash guard or whatever it’s called fell and the man tells my husband “she must have ran over something”. I would have rated a10 but no I would definitely scale down to 5 and that may be too much.

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I will recommend them for the quality of work.

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