Ultimate Collision

4.8 (1,080reviews)
96%
8112 N 75th Ave,  Peoria,  AZ  85345

In operation 12 years.

ULTIMATE COLLISION AND RV IS FAMILY OWNED AUTO REPAIR BUSINESS THAT HAS BEEN SERVING THE COMMUNITY SINCE 2014. OUR GOAL IS TO PROVIDE HIGH QUALITY REPAIRS IN A TIMELEY BASIS. WE PROVIDE A HIGH LEVEL OF CUSTOMER COMMUNICATION THROUGHOUT THE REAIR PROCESS INCLUDING EMAIL MESSAGING WITH VEHICLE OWNERS.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (1,080)

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Repair Quality

Truck came out looking new. Paint matched up perfect.👍🏼

Customer Service

I was told truck would be ready in a week and it took 2 weeks. Wasn't too big of a deal but I would've got a rental if I would've been told 2 weeks. Other than that everyone was very courteous and personal. 👍🏼

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Might get my son car repaired there if they had payment plans

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Fast friendly service

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Friendly accommodating

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The insurance company recommended them to me so I wouldn’t know cause no one communicates with me apparently

Repair Quality

It was great talking with Matt, he explained what was gonna happen. But… when I picked up my car I had a few questions. I waited. for Michael, after listening to him on the phone for about 15 minutes, I knew he was never gonna come speak to me. I then ask the girl behind the counter to have Matt call me when he got back from vacation. Nothing! Crickets! Whatever! The place is clean and looks good!

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Good service's

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Parking area is too small.

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very professional and upfront with expenses/repairs

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Mike was great to work with. We had a great experience end to end.

Customer Service

Returned Clean

Likely to Recommend

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I was very dissatisfied with my experience at this collision repair shop. When I dropped off my car, I let them know it only had about 32 miles of fuel left. I even offered to come back and put more gas in it, but they told me not to worry because they wouldn't be driving it very much. When I picked up my car a week later, it only had 2 miles of fuel remaining. That was frustrating because I trusted what they told me. I was also disappointed with the quality of the repair. The dented area that was repaired still doesn't seem to be attached securely, and it feels like the job wasn't completed properly. Even though the repair was covered by the other driver's insurance and I didn't have to pay out of pocket, I still expected the repairs to be done correctly and to a high standard. Overall, I expected better communication and better workmanship. Unfortunately, based on my experience, I would not return to this shop or recommend it to others.

Customer Service

Likely to Recommend

Repair Quality

Repair was quite good. There's the tiniest bit of orange peel, but it's only visible when looking really hard for it. They did go above and beyond though doing work that wasn't necessarily part of the original repair.

Customer Service

The guy doing estimates was very upfront and polite. The front desk was very polite, organized and ready.

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Loved the team

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The team was nice and got my car fixed quickly

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Process was painless. Very satisfied.

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I was quite happy with Ultimate Collision‘s repair on my Jetta. I figured it would take about a month to do it so sourcing the parts getting them putting them in the car whatever they needed to do and it took a little bit less than a month so I was happy that it was all done. It looks my car looks great. It drives just like the old days before I got rear ended so I’m happy.

Customer Service

I was happy with the customer service they when it was getting your time for the car to be completed. They called me a couple of times told me what was going on assured me that they had everything in hand so I was happy.

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