Unique Auto Body - American Fork

4.7 (1,002reviews)
96%
221 S 500 East,  American Fork,  UT  84003
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In operation 42 years, 4 years at this location.

Unique Auto Body has been family owned and operated for over 40 years, including 2 at this location. We now have 4 locations serving the Salt Lake and Utah County communities. We specialize in collision repair and have many OEM certifications including Tesla, Mercedes, Lexus, GM, Nissan, Mazda, and Ford and much more. Our massive state of the art facilities allows us to produce and meet expectations of today's current market. We strive to work with those insurance partners and groups that are trying to provide the best possible experience for our mutual customers. We believe that on-site rentals and our dedicated focus to cycle time help us to accomplish this goal. Unique Auto Body is a DRP friendly organization and with great partners we will continue to evolve as one of the leaders in the collision repair industry

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
I-Car
Lexus Authorized
Rivian Passenger – R1T/R1S
Tesla
Call
Email

Reviews (1,002)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, excellent communication, and impressive turnaround times. Many highlight the high caliber of repairs, with vehicles often returned looking brand new or better than expected. A standout theme across reviews is the proactive, frequent communication via texts and calls throughout the repair process, keeping customers informed every step of the way. Numerous customers were pleasantly surprised when their vehicles were completed ahead of schedule. The complimentary interior and exterior detailing of vehicles upon completion was frequently mentioned as a delightful, above-and-beyond touch. A few customers noted isolated concerns such as minor quality oversights, incomplete repairs at pickup, or limited communication in specific cases, reflecting areas customers feel could be refined. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... should treat all customers. Give them all a raise!!!!! My vehicle came back to me in a shiny, clean, condition which indicated that there was great pride in the ..." Read more
"Attention to the small details is what sets you a part. The entire process was seamless . Your team provided ..." Read more
"... genuinely exceeds expectations by a long ways, but my experience with Unique was one of those rare instances. I hope I dont have a reason to come back to the ..." Read more
"Perfect from start to finish! Exceptional customer service and workmanship, couldnt ask for more! Highly recommend ..." Read more
"I had to return my car for rework because of misalignment of body panels, taillight housing, and trunk lid. This should have been caught during a quality check, ..." Read more
"... cheaper than the first estimate I got. Secondly, I dropped it off on Wed and picked it up on Friday! Third, the repair looked so amazing! The inside of ..." Read more
"Communication was excellent got it done in half the time and detailed the car very happy with the service"
"Loved that they finished our car 3 days ahead of the expected finish date!"
"They qouted a week and they got it done nicely in 3 days."
"The repairs look great, it just took a really long time. Im aware that wasnt uniques fault, but thats the ..." Read more
"I loved ur text keeping me constantly updated"
"... given a date of a week out, and then the next day we received a call stating that the parts came in sooner than expected and that our van would be ready five days sooner." Read more
"I would have liked some more communication; five days after dropping my car off I had to call for an estimate on the price and date the work would be finished ..." Read more
"Very clear and precise communication every step in repair journey."
"The communication was great. The workmanship was great. The work was done in a timely manner. I was very ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Got car back after a month and battery barely started the car. Got home and checked volts and it’s 10.8. Had no issues at all prior to the accident/repair. During the repair the radiator was replaced. Coolant level was below the low mark after driving home. Hood doesn’t align well with the replaced fender. Hood doesn’t latch correctly. Very frustrating.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone at Unique Auto Body was so kind, courteous and professional. The front area was very clean and welcoming. The work was done when they said it would be done and I received regular communication as to the status of the repair work.

Likely to Recommend

Would highly recommend

Repair Quality

Beautiful! Better than it was 😊

Customer Service

The best! Courteous, friendly, went the extra mile

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

So impressed with these guys.

Customer Service

Always polite and professional, no hassle or confusion.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repaired quicker than I expected. Thank you.

My Experience

Looked brand new on completion! Thank you!

Likely to Recommend

Repair Quality

Very impressed with how clean our car was when it came back to us!

Customer Service

Everyone was very helpful

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Went in to get an estimate, got schedule a few days later and back to me in less than a week! Winner, Winner.

Customer Service

Randy was helpful and easy to work with.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They were very quick, even contacting us before we contacted them to take the car in, when the insurance sent them first payment.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

U all did a top notch job, finished sooner than expected * even cleaned my car afterwards. Very nice touch! U made it easy 4 me to get in & out & even added an air freshener. 10 plus is my rating. If ever need such again, I'm coming there & referring everyone I know. I'm thrilled. Thx & great work

Likely to Recommend

Oh its a given....u will get All my future business & I will happily recommend u 2 everyone

Repair Quality

Incredible well done job on my car & The Best customer Service Ever

Customer Service

The Best

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Unique is an fantastic repair facility... Top notch! I would definitely bring my cars here again to Hunter and Jordan.

Repair Quality

Customer Service

Hunter and Jordan were exceptionally attentive and capable with my car repair. They did outstanding work and kept me up to date every step of the way. When extra time was needed, they got immediately me into a rental car and on my way. They really took care of me! Thanks guys!

Kept me Informed?

Yes

Ready on Time?

Yes

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