Unique Auto Body - American Fork

4.7 (1,041reviews)
96%
221 S 500 East,  American Fork,  UT  84003

In operation 42 years, 4 years at this location.

Unique Auto Body – American Fork provides advanced OEM-certified collision repair with the convenience and personal attention of a family-owned Utah company. Our American Fork facility is a Tesla and Rivian Certified Repair Center and is also certified for Lexus and GM collision repair. These programs provide access to specialized training, equipment and manufacturer repair procedures for today’s increasingly complex vehicles. We work with all major insurance companies and maintain direct repair relationships designed to help simplify the claims and repair process. Extended weekday hours, significant repair capacity and access to our network of locations provide customers with additional flexibility. Our goal is to deliver the Most Convenient Repair Experience while restoring your vehicle safely, accurately and with confidence.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM Basic
GM Fleet
GM Electric Vehicles
I-Car
Lexus Authorized
Rivian Passenger – R1T/R1S
Tesla

Reviews (1,041)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professional staff, and exceptional repair work. Many highlight the thorough communication through regular text and phone updates, keeping them informed throughout the entire repair process. Repairs are frequently completed ahead of schedule, with numerous customers expressing pleasant surprise at early completions. The added touch of returning vehicles cleaned, detailed, and freshened inside and out is repeatedly celebrated as going above and beyond. A small number of customers noted areas for improvement, including incomplete repairs at pickup, occasional delays, and isolated cleanliness concerns - all drawn directly from their feedback. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop.
Select to learn more
"... shiny, clean, condition which indicated that there was great pride in the final product. I would be pleased to recommend your business to any friend or neighbor." Read more
"Attention to the small details is what sets you a part. The entire process was seamless . Your team provided ..." Read more
"... genuinely exceeds expectations by a long ways, but my experience with Unique was one of those rare instances. I hope I dont have a reason to come back to the ..." Read more
"Perfect from start to finish! Exceptional customer service and workmanship, couldnt ask for more! Highly recommend ..." Read more
"Honestly, this was such a great experience. They under-promised and over-delivered in the best way. Super fast, super patient, and just overall easy ..." Read more
"... cheaper than the first estimate I got. Secondly, I dropped it off on Wed and picked it up on Friday! Third, the repair looked so amazing! The inside of ..." Read more
"I absolutely love unique auto body AF. They are so fast so efficient and the team is just so nice. They go above and beyond to make sure that me and ..." Read more
"Loved that they finished our car 3 days ahead of the expected finish date!"
"They qouted a week and they got it done nicely in 3 days."
"Completed quicker than expected."
"I received daily texts on updates"
"The communication was great. The workmanship was great. The work was done in a timely manner. I was very ..." Read more
"... work was done when they said it would be done and I received regular communication as to the status of the repair work." Read more
"I would have liked some more communication; five days after dropping my car off I had to call for an estimate on the price and date the work would be ..." Read more
"Communication with your team is top notch. Every question I had was as answered quickly and everyone there ..." Read more

My Experience

My Experience

Outstanding professional work. The car looks fantastic! Thanks Unique!

Likely to Recommend

Repair Quality

One of the new doors that got installed is slightly off and so instead of pulling clothes easily, we have to often… Almost slammed the door. The other thing, and it’s a small issue. I had a microfiber rag that I was given that was a high-end microfiber rag that I use for cleaning my glasses. And somehow in the work of you guys working on the car that high-end microfiber rag missing.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The car looks new.

Customer Service

I received updates and they called the insurance to extend my rental when that was necessary. They were always pleasant.

Returned Clean

My Experience

They got it done right when they said they would

Likely to Recommend

Repair Quality

Excellent work, truly. My car is like new

Customer Service

Returned Clean

My Experience

Every step, update and interaction was Amazing. I was very impressed with the Final product and finish

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Awesome job. Loved the work that was professional and timely.

My Experience

The staff were very helpful and kept me informed of progress.

Likely to Recommend

Repair Quality

Staff were extremely helpful and kept me informed of progress.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Professional and very good at what they do

Customer Service

Communicated well through text messages to update on my truck while in their shop

Likely to Recommend

Repair Quality

the team was very courteous and provided plenty of updates. the work was completed in a professional manner. it did take a bit longer than I expect for the amount of damage due to needing to order parts and wait for delivery

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great process and excellent work

Customer Service

My Experience

Excellent repair and faster then expected

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car was cleaned which was a great surprise! Great communication! And even offering to help me with some other things I need. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Wouuld be a 10 but the battery was drained and the car did not start and there was a slight adjustment to the highlight. Overall, I am pleased with the quality and customer service.

Customer Service

I was not aware that my highlight was not an OEM replacement until I brought it back in for an adjustment. Overall, pretty satisfied!

Returned Clean

Likely to Recommend

Repair Quality

Great service, quick to respond and perfect repair

Customer Service

Likely to Recommend

Absolutely would recommend them.

Repair Quality

They were amazing. They got my car done earlier than expected and the work was outstanding.

Customer Service

Again they were excellent in their communication and help.

Likely to Recommend

Repair Quality

Great communication! Excellent results!

Customer Service

Returned Clean