Unique Collision Center, Inc.

4.8 (895reviews)
95%
3550 13th Ave,  Gulfport,  MS  39501

Unique Collision Center Inc is a family owned business that was established in 1984. Your vehicle is one of the largest investments you will make and it should be treated as if it were being repaired at the factory. We are certified in many makes and models along with aluminum and carbon fiber. We have advanced training that you only get from the manufacturer that built your vehicle. We have all the special tools and equipment that is required to handle the repair. We use the procedures from the manufacturer to repair your vehicle safely and back to factory specifications. We will go over the repair with you in detail so that you understand everything. All of our work is guaranteed with a limited lifetime warranty for as long as you own your vehicle. We have locations to serve you better in Gulfport, Biloxi, and Ocean Springs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Ford
GM Electric Vehicles
Honda
I-Car
Lucid
Scion
Toyota

Reviews (895)

My Experience

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I have recommended this repair shop to others.

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I always have been very satisfied with the work done on my vehicles and on the professionalism of the staff.

Customer Service

I always have been very satisfied with the work done on my vehicles and on the professionalism of the staff.

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Repair Quality

Unique collision does great work. This was our third vehicle repair with the shop, and this is always the case. This time because of circumstances beyond their control, it was a much longer experience. After making an appointment for repair three months after the incident, it took approximately two months for the repair to be completed. Unique unfortunately had to pick up my car rental after my insurance ran out. I appreciate that so much, and am beyond grateful, but I wish I had known the status and situation with my vehicle sooner. I dropped my vehicle off knowing that the shop was busy, but under the impression that the parts would be there, and I would have my vehicle back quickly. Days turned into weeks, and it wasn't until nearly 30 days after drop off that I called to check the status of my vehicle, and was told the situation. I understand that this supply issue is not the fault of the shop, I just wish that I was called and informed of the situation when it arose.

Customer Service

Every encounter was pleasant, both in person and over the phone. Each staff member I spoke with was polite. When a call back was required, it was executed very quickly.

Likely to Recommend

I wouldn't recommend my worst enemy.

Repair Quality

I wouldn't recommend anyone to take their car there.

Customer Service

The receptionist is very polite. Chuck also was polite.

Returned Clean

My Experience

Absolutely! Outstanding customer service! Everyone involved went above and beyond to hit the completion date. Highly recommend Unique Collision.

Likely to Recommend

Recommend them all the time!

Repair Quality

Excellent customer service as well as work completed. Locally owned and family operated. Highly Recommend!

Customer Service

Outstanding customer service!

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My Experience

Thank you

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Repair Quality

Good job

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I was satisfied with the body work, but my car smelled like mildew when I finally got it back. I had to take it to Allen Toyota to have it detailed due to the mildew smell... which cost me $168.00

Customer Service

I didn’t receive status updates... my wife would call to check progress. After keeping it over two months, I was called 30 minutes before 5pm , letting me know it was ready for pick up.

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Outstanding service and friendly staff. I would highly recommend.

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Amazing staff.

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My Experience

Awesome job

Likely to Recommend

Repair Quality

Awesome Staff Amazing craftsmanship state of art facilities they keep you posted every step of the way I an extremely satisfied

Customer Service

Returned Clean