Unique Collision Center

4.9 (1,193reviews)
98%
1136 SW Highland Ave,  Redmond,  OR  97756
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Unique Collision Center is a complete auto body shop serving Redmond, Oregon and surrounding communities. Our certified technicians are trained and experienced at handling any minor or major collision repair, dent or ding removal, auto restoration and custom body and paint work. Here at Unique Collision Center, we pride ourselves in our customer service and quality work. We understand that being without your vehicle is difficult, so strive to fix your car right, the first time. Our goal is to minimize your vehicle’s downtime and finish the repairs within budget. Trust our friendly staff with your car. They will treat it as if it were their own. Call or visit Unique Collision Center today. We are waiting to help you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,193)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked better than before. The team is frequently commended for excellent communication, including proactive text and call updates throughout the repair process. Timeliness is a strong highlight, with numerous customers reporting repairs completed ahead of schedule. Staff friendliness, professionalism, and helpfulness are repeatedly celebrated. Several customers noted the added bonus of receiving their vehicles cleaned inside and out. A small number of customers mentioned areas for improvement, including more proactive communication during delays, occasional paint finish concerns, and extended completion timelines - all noted directly from their feedback.
AI-Generated from reviews written in the last 12 months
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"... guys knocked it out of the park with my repairs. Top level professionalism and quality at a very timely speed." Read more
"Excellent quality, from customer service to body work."
"Unique Collision did a wonderful job and my repaired SUV looks better than before! They were easy to work with and ..." Read more
"I highly recommend Unique Collision Center. They are professional and do quality work. I'm very satisfied."
"Prompt, detailed and professional. I highly recommend Unique Collision Center for any vehicle body repairs."
"I was told 7 business days, I expected 2 weeks, took it in on Thursday and had it back the next Tuesday, WHO ..." Read more
"Vehicle with significant damage was repaired way sooner than expected and the finish work looks great! No orange ..." Read more
"... practically new and you helped save me money on a rental by getting the repairs done ahead of schedule. I will be forever grateful. Thank you!" Read more
"Told them I had a rental for 3 weeks and it took 8 days longer so I had to pay the rental for the extra 8 days."
"They scheduled based upon my needs and completed the repairs in a timely fashion."
"Very great communication from start to finish. Felt very well taken care of as a customer. Very ..." Read more
"Thank you for the great communication and fast turnaround on my pickup. The work is flawless and its better ..." Read more
"... Pickup looked great and washed when it was done. Communication was top notch! Wonderful customer service!! They even returned my rental car for me." Read more
"Kept me informed with progress and problems. Very much appreciated."
"Did have real good communication with us you said you would stay in touch with us on any updates and I didn't hear from you I would have to call you"

Likely to Recommend

Repair Quality

Outstanding company. My vehicle was repaired in a timely manner. When I dropped off my vehicle, they told me my estimate had been changed. Well, this was a new one on me, the estimate they gave me came down in price.

Customer Service

I was very pleased with my experience. The staff was excellent, and the car was repaired in a timely manner. One thing stood out to me was they reduced the price from the estimate they had given me. That was a real surprise highly recommend unique Collision Center.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Easy

Customer Service

Easy

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Expert workmanship and customer service.

Repair Quality

Quality repairs done!

Customer Service

Everyone at Unique Collison provides excellent customer service and really wants to help.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I definitely recommend this shop and will be bringing any auto body work to them

Repair Quality

They did an amazing job repairing the front of our Subaru. No visible signs of the accident, looks as it did new.

Customer Service

Staff was available and helpful

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excelent job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Andrew looked at a detached panel on our Volvo and suggested a couple of options. One involved replacing the panel @ total cost of $850. The other was re-attaching it, if possible, @ total cost of $180. We opted for the lower-cost option. I got a call a few hours after dropping the car off saying the job was done. It looked great and is solidly attached. Thanks UCC Team!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Andrew and the team were great with communication during the whole process and the repair was completed sooner than expected! My car looks amazing and they even vacuumed it before I picked it up. Amazing work!!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I’m telling everybody!

Repair Quality

Great communication, great work, great prices, wonderful staff. It doesn’t get much better than that.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good work at a fair price! I would recommend.

Customer Service

Great customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for the great customer care and I loved that you stayed in contact with me through tex. When I got my oil changed yesterday at Roland and Sons, my wonderful Mechanic in Sisters they asked me what I thought of you and I gave you a ten star ********** review❗️

Likely to Recommend

Very happy with their quality of work timelines and prices

Repair Quality

Easy to work with. Quick service. Did what they said they were going to do when they said they were going do it.

Customer Service

Trevor was extremely knowledgeable and explained things to me on a level that I could understand

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had such a wonderful experience with Unique Collision Center! Everyone was incredibly friendly, professional, and helpful throughout the entire repair process. I truly appreciate the great customer service and how well they kept me informed. It’s clear that they genuinely care about their customers and the quality of their work. Thank you for making what could have been a stressful experience so much easier! Highly recommend! ⭐️⭐️⭐️⭐️⭐️

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for the great communication and fast turnaround on my pickup. The work is flawless and it’s better than new!

Likely to Recommend

Repair Quality

Great service. Wonderful staff. So helpful

Customer Service

Excellent

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You did a great job and finished it quickly. Very pleased at the results.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Unique Collision was referred to us by a friend and we are so pleased. We will definitely refer Unique Collision to others.

Repair Quality

Customer Service

From the time we walked in to schedule our vehicle for repairs, to the time we walked in to pick it up, we were treated with friendly, knowledgeable folks.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would use them again.

Repair Quality

They do great work in a reasonable amount of time. I would definitely use them again.

Customer Service

They kept in contact with me to keep me posted on progress.

Kept me Informed?

Yes

Ready on Time?

Yes

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