United Collision Specialists Inc

4.9 (1,297reviews)
98%
3224 Beverly Blvd,  Los Angeles,  CA  90057
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In operation 16 years, 12 years at this location.

We have been performing quality auto body repair in the greater Los Angeles area. Our goal is to deliver high-quality collision repairs at fair and competitive pricing while minimizing any inconveniences. Our skilled technicians utilize state-of-the-art tools and equipment to properly handle your vehicle's collision repairs. This professionalism will give you unprecedented peace of mind when you need repair work on your vehicle. We repair all brands and work with most major insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Hyundai
I-Car
VinFast
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Email

Reviews (1,297)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professional staff, and outstanding repair work. Many highlight the seamless, stress-free experience from drop-off to pick-up, with repairs frequently completed ahead of schedule. The team is widely commended for clear, proactive communication via texts, calls, and emails throughout the repair process. Customers appreciate the attention to detail, use of quality parts, and the added touch of returning vehicles clean and detailed. A few customers noted areas for improvement directly in their feedback, including occasional mixed automated messages regarding completion status, minor issues with parts or finishing details upon vehicle return, and isolated concerns about disorganization during pickup. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... even more confidence in their attention to detail. The quality of the work exceeded my expectations, and my vehicle now runs better than it has in a ..." Read more
"Amazing auto body shop! The work was done fast, professionally, and with constant communication and updates on the progress throughout the service. ..." Read more
"They did a great job at fixing the vehicle blended the paint amazing and went above and beyond to take care of few things thst wasn't part of the ..." Read more
"Quality of the repair seems very good, I really appreciated the attention to detail in repairs and painting."
"Im not satisfied because on the painted surface there are several small dots as of dust. I dont understand how that couldve happened. I asked ..." Read more
"It was ready when they said it would be. I was actually surprised- having had many experiences before of being told ..." Read more
"Good Evening The job was perfectly done. And it was completed way ahead of the schedule. The United Colission team were keep sending me updates ..." Read more
"... process super straight-forward and easy. They had a clear timeline for the repair that they even beat by a few days, communicated throughout the process, and made my ..." Read more
"They claimed my car was done when it wasnt. Would have been nice to avoid an unnecessary visit and make other arrangements ..." Read more
"Very happy with results and car was ready faster than the estimated time originally given."
"... vehicle, the staff maintained excellent communication. I received timely updates by phone and text, letting me know what was being inspected, what the diagnosis was, ..." Read more
"... ahead of the schedule. The United Colission team were keep sending me updates about the percentage of the job being done. I was rest assured that my car was in good hands. ..." Read more
"Loved the communication there was. Every step of the way they communicate so I was always aware at what step my car was in"
"I did receive mixed messages regarding the completion of the work via the automated text system"
"I did receive multiple automated messages regarding the completion of the work that did not align with what the staff was communicating, which was ..." Read more

Likely to Recommend

I've had such a great experience at the shop, I would definitely recommend it to others. Offering a pick-up for the rental vehicle service, allowing me to drop off the rental vehicle at the shop, the nice waiting area, and the friendly customer service were contributing factors to the positive recommendation.

Repair Quality

Everyone working at United Collision Specialists were very friendly and ensured I had a good experience.

Customer Service

The employees made sure that I felt welcomed and answered any questions I had about the collision and insurance.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

All the services from beginning to end were amazing ! Thank you !

Likely to Recommend

Repair Quality

Interacting with the team was a great experience !

Customer Service

Amazing work!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good repair and communication during the repair.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very happy with my experience! The shop was professional, helpful, and provided excellent customer service. Everything was handled smoothly, and I really appreciated how well they took care of both me and my car. Special thanks to Sergic and Sergio for their outstanding service. They were professional, attentive, and went above and beyond to make sure I had a great experience. I would definitely recommend this shop to anyone looking for quality repairs and people they can trust.

My Experience

The guys did excellent job, from the people at the front desk to the back! My truck looks amazing like new. I would definitely recommend them to friends and family.

My Experience

My repair was completed in one day. I was able to get seen the day after I called. I was provided with a nice Mercedes rental car. The employees there were very nice. Thank you.

My Experience

Angel Navarro consistently provided excellent customer service, keeping me informed with clear updates throughout the entire process. The front desk team,especially the two young ladies created a welcoming and positive atmosphere. They were professional, attentive, and communicated with confidence, which made the experience even better.Their outstanding service is the reason I returned to this location. Thank you, ladies, for the cold water on a hot day it was truly appreciated

Likely to Recommend

Repair Quality

Angel and the ladies at the front desk were very professional and helpful and great customer service.

Customer Service

Customer Service, a friendly approach will always bring back the same customer back.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You all are always so efficient, communicative, and welcoming. Special shoutout to Daisy who remembered me after being there just twice prior over the past few years. She is authentically caring, and has excellent customer service skills — she takes the stress out of stressful situations. And, many thanks to Sergio for being so kind when I came to pick up my car!

My Experience

Very professional and polite

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

It was really good and a good time. They were really professional

Customer Service

They were really good

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Always a friendly interaction

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Everything was great from beginning to end. Didn’t worry about anything, including the rental, and they even detailed my car. Was left better than when I bought it, and everyone was very nice and communicated well. Thank you!!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I’m really happy with my experience at this collision center. Everyone was very welcoming, professional, and easy to work with. They kept me updated throughout the process and made everything feel simple and stress-free. The quality of the work was great, and I’m very happy with how my car turned out. I would definitely recommend them to anyone looking for a trustworthy collision center!

My Experience

I had a great experience with the customer service and the quality of the repairs on my vehicle. The staff was friendly, professional, and kept me informed throughout the entire process. They took the time to explain the repairs and made sure everything was done correctly. My vehicle was repaired beautifully and was returned to me in excellent condition. I really appreciate the attention to detail, honest communication, and excellent workmanship. I would definitely recommend their services to anyone looking for reliable repairs and outstanding customer service!

My Experience

United Collision Specialists always does a great job returning my cars back to new

My Experience

I was so pleased with the ease of the entire experience, I’m so happy with work done on meyJeep! Looks great! Thank you!

Likely to Recommend

Repair Quality

I’m totally satisfied with my repair.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Lo recomendaría con los ojos cerrados

Repair Quality

Excelente atención mi vehículo quedó muy bonito muchas gracias por ser tan atentos

Customer Service

Muy buena atención muy amable el personal que trabaja allí

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amazing customer service. Job was well done as always. My car looks better than before. The communication was good with a slight hiccup on the day I was supposed to pick it up. Even so, like I said the customer service was amazing as they were able to work with me and my schedule. Thank you very much!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

great job

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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