University Collision

4.9 (189reviews)
94%
1771 South East Bay Blvd,  Provo,  UT  84606

In operation 16 years.

University Collision is a family owned auto body and collision shop that has been servicing the community since 2014. Our goal is to provide high quality, thorough repairs on a timely basis. We provide a high quality level of customer communication throughout the repair process, including text and email messaging with vehicle owners. Our shop is compliant with Autowatch, which sends pictures and details of repairs throughout the progress of the repair. We provide free detailed estimates, work with every insurance company and also work with self-pay to better service our customers. Need a tow? We have that covered as well.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (189)

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We were disappointed that the car was returned to us when the paint didn’t match, but the shop was quick to fix it and made it right. They cared about our satisfaction and wanted us to be happy.

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Really good communication. Knowledgable and friendly.

Returned Clean

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Did a great job on our car. Looks brand new! Thanks a lot! Great customer service. If I have any other issues I will totally come again

Customer Service

Returned Clean

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You did a really good job on the fix. It looks like my vehicle was never wrecked. You did it within the time you predicted and I’m very happy with the service. Thank you!

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Returned Clean

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Returned Clean

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Absolutely great

Repair Quality

The service was wonderful, timely, and they went to great lengths to finish my car on time.

Customer Service

Great and friendly and professional

Returned Clean

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Repair Quality

Good, kind and friendly staff 👍 especially Scott the owner who gone extra miles to help me with my needs!

Customer Service

Wonderful people there and I would not want to take my vehicle to anywhere else for the collision repairs!

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The overall service and competitive rates cannot be beat!

Repair Quality

They did an impeccable job! The car looks brand new again! Seriously, the service was unparalelled! From the ease of them handling all of the insurance stuff, the fact that they set up a rental car and had it there waiting for me when I dropped my car off, they excellent about keeping me informed as to what was happening at those times with the repairs, to going the extra mile and getting me a reimbursement from the rental car place because I, yes I not they, made a mistake and paid for something that I didn't know I didn't need, to the professionalism of every employee I interacted with there! I was treated with respect, thry were honest, and again did an exceedingly great job overall! I would reccomend University Collision to EVERYONE looking for body or detail work! Even if I were to have to pay for repairs out my own pocket I would still definitely go back there because Scott the owner, went through the bill for the insurance with me and I can tell you, they have awesome and very competitive rates! And please don't let me forget Kassidy, which is who I was dealing with to 90% of the time, she is truly AMAAAZING! She's knowledgeable, kind, fair, funny and deserves 12 stars out of 10! Thank you University Collision, you got me back on the road in style! You cannot tell my car was ever damaged! Oh, and they even cleaned it, inside and our when they were finished! Top notch work!

Customer Service

Kassidy and Scott are both amazing!!!

Returned Clean

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I would definitely recommend.

Repair Quality

The repair was done very well.

Customer Service

They were all very welcoming and very flexible with me.

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Staff was very friendly and helpful

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It took more time than I was originally told. I was told there would be updates, but the first update was initiated by me. Other updates were that they didn't have all the parts and didn't know when they would get them. And when I picked up my vehicle there was a line of residue of some sort on the front windowshield. I do like that my vehicle was cleaned up on the inside and that as soon as it was finished I got a text.

Customer Service

I think they did the best they could, but I felt out of the loop a bit.

Returned Clean

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Explain what did to it Showed where and what and why 10 +

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