Upstate Auto Body Works
In operation 78 years.
We've been repairing vehicles for many decades. Our collision center is known for its expertise, honesty, and stellar service. Here at Upstate Autobody, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of Upstate New York!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 4:00 pm |
| Tue | 7:00 am - 4:00 pm |
| Wed | 7:00 am - 4:00 pm |
| Thu | 7:00 am - 4:00 pm |
| Fri | 7:00 am - 12:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Incredible! From the moment I walked through the door. Was treated kindly and with respect. Becka was wonderful. The repair on my car was perfect. Great experience from start to finish.
My Experience - 5.0/5.0 -
Thank you for all your work on my car and getting me in and out so quickly! I really appreciated receiving the calls with updates on my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very helpful and explained the work that needed to be done. Looks like it just rolled off the dealership.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was perfect. It seems as if they detailed the inside cab. 😎👍👍💯
Customer Service - 5.0/5.0 -
All great people.
Returned Clean
My Experience - 5.0/5.0 -
Excellent workmanship and ready when promised. Can’t ask for better. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Upstate Auto Body was very professional and courteous. The work done was exceptional and they kept me informed of the progress being done regularly.
Likely to Recommend - 5.0/5.0 -
The staff was great to work with and the work performed on my car was outstanding.
Repair Quality - 5.0/5.0 -
Upstate Auto Body Works was professional and courteous. They regularly kept me well informed of their progress with my car. The finished product was outstanding and second to none! I highly recommended Upstate Auto Body Works!
Customer Service - 5.0/5.0 -
The customer service was friendly and informative during every step of the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a fantastic job. Sorry I got back so late. I've had a death in the family and a lot going on.
Customer Service - 5.0/5.0 -
Very helpful and kind.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great work and pleasant staff all
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks new! Great communication with staff.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks beautiful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A great experience with the team at Upstate Auto Body Works from day 1. We couldn't be happier!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a great experience from beginning to end .
Customer Service - 5.0/5.0 -
All shop employees were personable and knowledgeable.
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the consistent updates on my vehicle. It was returned in fantastic condition! Thank you for taking care of my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service! Be glad to submit customer satisfaction 5.0 review as you handled all arrangements on repair and be careful rental in timely fashion at reasonable cost.
Likely to Recommend - 5.0/5.0 -
Great in all respects and will let State Farm know as well!
Repair Quality - 5.0/5.0 -
Great job on body repair and equally great job by Becks in handling arrangements and fiances!
Customer Service - 5.0/5.0 -
Becka couldn't have been any better on service arrangements
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
You guys were great!! I would recommend you to anyone I know, and I would definitely go back to you if need be!!😊 The only thing I would recommend you do is if a Honda customer is going to have work done by Upstate Auto Body Shop make them aware that you are not located at the Honda dealership. I assumed you were because the dealership said you were their auto body shop. The dealership is big and they have a carwash on their grounds, I assumed the dealership was there too. It was inconvenient for me to go there before work and then find out you are at a separate location. Really the dealership should have told me but they did not.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am thrilled with how nice my Volvo C70 was repaired. Excellent workmanship. Thanks so much. Bekah was terrific to work with!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We had a terrific experience getting our Volvo repaired at Upstate. The workmanship and as outstanding. Working with Bekah in the front office was very pleasant
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did great work on my vehicle and even cleaned it. The lady and gentleman in the office were so helpful and nice!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent! Very satisfied