USA Collision Inc.

4.9 (1,276reviews)
98%
10020 N Cave Creek Rd,  Phoenix,  AZ  85020

USA Collision is a premier full-service Auto Body Repair Shop that has been locally owned and operated by the same family since 1982. Voted as one of the top collision repair shops in Arizona, we offer a Lifetime Guarantee on all workmanship for as long as you own the vehicle. We pride ourselves in customer service, honesty, integrity and it shows with over 70% of all our business being referrals or repeat customers. Our Certified technicians and Paint Specialist can handle any repair from major auto body repair, to minor panel repair and touch-ups. We believe in the Highest Quality Repairs and use the latest equipment and repair techniques in the industry. Let us know how we can help you and continue to build a great community around us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,276)

Likely to Recommend

Repair Quality

Eric was helpful, I appreciate the quality work, price, and quick turn around time

Customer Service

Eric was helpful

Returned Clean

Likely to Recommend

I already have recommended USA

Repair Quality

The 68 Camaro never looked better. Amazing job.

Customer Service

Everyone was very professional.

Returned Clean

Likely to Recommend

Repair Quality

My only complaint is that I was told the car would be ready on 1-16-26 and it was not ready until 1-20-26. The actual repair was perfect/exceptional.

Customer Service

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Repair Quality

Customer Service

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I would recommend USA Collision

Repair Quality

Excellent work great job!

Customer Service

Great staff

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Likely to Recommend

Repair Quality

I couldn't be happier with the way my car turned out. I was very kindly treated by Mr. Hovik Mlrtchyan. He made the car drivable for me immediately and communicated everything honestly about the entire process. Everyone I met there was friendly and efficient. Many thanks to Hovik. I will certainly recommend USA Collision. as a friend did for me.

Customer Service

Returned Clean

Likely to Recommend

Would tell anyone never to go to USA…do not trust the owner Dave Robinson

Repair Quality

Disgusted with every aspect.

Customer Service

Way too long and overcharged me

Returned Clean

Likely to Recommend

Highly recommended

Repair Quality

Erik is wonderful! He had my 2 vehicles in shop & he found less expensive parts for me. He communicates by email, calls, & keeps you in the loop at every step. His cheery disposition is the cherry on top! I’ve used this shop many times & wouldn’t go anywhere else. Their work is top notch.

Customer Service

Best customer service!

Returned Clean

My Experience

incredible staff. Eric was kind, trustworthy, diligent, and does great work. I feel confident that I can trust USA collision to give me an honest assessment and do great work. So rare! I will be a loyal customer.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Their staff was very well organized, professional, friendly, and very helpful. I brought my car to them to be detailed, inside and out and I was amazed that my 5 year old car looked amazing and absolutely brand new! They were great and I would highly, highly recommend them.

Customer Service

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Likely to Recommend

Repair Quality

Hovik was so friendly, I would recommend hovik to work on your car

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Eric is very knowledgeable, helpful in answering all questions, I highly recommend to take any collision work needing to be done! Also, USA Collision is a very honest business!

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Good service, good work, fair price. We would certainly recommend them as an excellent repair shop

Repair Quality

Car looks great. We appreciate the use of factory rather than repo parts

Customer Service

Very friendly, polite and responsive 👍

Returned Clean

Likely to Recommend

Many times.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Hovik and the USA collision team did an amazing job getting the right color paint, and repairing my car. Can’t tell that there was any damage in the first place!

Customer Service

Returned Clean

Likely to Recommend

Absolutely

Repair Quality

The service was outstanding! Top notch service and awesome customer care. The work was done in half the time projected saving us hundreds of dollars in car rental. Eric went over and beyond in personal attention and dedication to detail.

Customer Service

Outstanding

Returned Clean