USA Collision Inc.

4.9 (1,276reviews)
98%
10020 N Cave Creek Rd,  Phoenix,  AZ  85020

USA Collision is a premier full-service Auto Body Repair Shop that has been locally owned and operated by the same family since 1982. Voted as one of the top collision repair shops in Arizona, we offer a Lifetime Guarantee on all workmanship for as long as you own the vehicle. We pride ourselves in customer service, honesty, integrity and it shows with over 70% of all our business being referrals or repeat customers. Our Certified technicians and Paint Specialist can handle any repair from major auto body repair, to minor panel repair and touch-ups. We believe in the Highest Quality Repairs and use the latest equipment and repair techniques in the industry. Let us know how we can help you and continue to build a great community around us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,276)

Likely to Recommend

Repair Quality

Went above and beyond, so very thankful!

Customer Service

Went above and beyond, so very thankful!

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Repair Quality

Always great customer service. Always quality work done at an affordable price.

Customer Service

Always excellent.

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Repair Quality

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Repair Quality

Hovik did a great job start to finish with my truck repairs!

Customer Service

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Their expertise is reflected in all aspects.

Repair Quality

Workmanship is superb. Professionalism and friendliness by the staff is appreciated.

Customer Service

Customer service includes detailed information and timely updates.

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Repair Quality

thank you

Customer Service

u did a great job

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I would highly recommend.

Repair Quality

They did an outstanding job. The repair looks like new.

Customer Service

Eric handled everything to my satisfaction.

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Repair Quality

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Repair Quality

We were very pleased with the work and the cost was all great. Up the car there were some marks on it and so we went in and Eric personally came out and took care of everything so thank you Eric.

Customer Service

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Likely to Recommend

I would encourage any friend to take their car to USA Collision.

Repair Quality

I received three estimates and felt most comfortable with USA despite the fact they were slightly higher than one estimate. I took the estimates to Hovik and he showed me how the cheapest estimate had not even priced some of the parts they had listed on their invoice. USA Collison finished the work on time with OE parts and were actually able to salvage a couple of parts and the final cost was $500 less than the original estimate.

Customer Service

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Repair Quality

Dave and team always do timely, excellent work.

Customer Service

Everyone seems to be focused on the customer and rowing in the same direction.

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Repair Quality

Great work. Fair price. Quick service. Friendly and knowledgeable staff.

Customer Service

Work was done VERY quickly. High quality.

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Likely to Recommend

Would use them again for sure.

Repair Quality

These guys are terrific. Friendly service, fair price, job done well. My nephew had someone hit him in the back of his prized mustang and USA Collision put it back together beautifully. Highly recommend them!

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Repair Quality

I just went to Google (which I never do) and rated USA Collision 5 stars for all of the times I have used their services. Both the quality of work and all of the people I have dealt with that work at USA Collision are exceptional. Hovik makes sure every time that things are taken care with the highest standards.

Customer Service

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My Experience

My RAM truck recently received hail damage that required a new hood due to the extent of the damage. I chose USA Collision in Phoenix based upon reviews, and I am very glad I did. Initial contact was via email in which Hovik replied to me very quickly, and throughly. We exchanged emails and I chose USA Collision to do the work. Hovik worked with my schedule to get the new hood, paint it (perfect match) and install it where and when he promised to. A true professional! The work was flawless and the price extremely fair. Prior to retirement, I ran a company where everyone was asked to followed these simple guidelines: 1) Say what it is you are going to do. 2) Do what it is you said you would do. 3) Be punctual & polite. If followed, those simple rules can make a world class company. Hovik did all of those things every step of the way. I’m hoping I don’t have future need for collision repair, but I can assure you that if I do I will use USA Collision. FIVE STAR RATING! TRULY PROFESSIONAL!

Likely to Recommend

Repair Quality

From beginning to end my experience at USA Collision was superb. Courteous, professional and finished ahead of time! My Prius looks brand new!

Customer Service

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Likely to Recommend

Due to all repairs not being done right snd it’s in the front of the car

Repair Quality

All surfaces were done nicely except right right. It looks like someone dabbed fingernail polish over a1x2” scrape. Didnt see it til that weekend. They did one on left side nicely. Looks like they were in a hurry to finish. Was disappointed as I pointed that out especially

Customer Service

Checking in no problem and getting estimate.

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