Valley Collision 300 West

4.9 (1,679reviews)
99%
2521 South 300 West,  South Salt Lake,  UT  84115
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In operation 28 years.

Valley Collision is locally owned and operated, and we take pride in our Utah heritage tracing back to the pioneers. Our families live, work and serve in the community just like yours! We source the majority of our repair materials locally and strive to support other local businesses. Each location is a full service body and paint facility. Staff at Valley Collision are I-Car and ASE certified. Our passion is repairing vehicles to pre accident condition with all the correct tools and procedures.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Subaru
Call
Email

Reviews (1,679)

Customers say
Overall Customer Satisfaction
Customers consistently praised Valley Collision for outstanding service quality, with repairs frequently described as flawless, like-new, and exceeding expectations. The team was widely recognized for professionalism, friendliness, and going above and beyond - including unexpected touches like interior cleaning, detailing, and even assisting with rides and rentals. Communication was a standout strength, with customers appreciating daily text and phone updates that kept them informed throughout the repair process. Timeliness was another highlight, as vehicles were repeatedly completed ahead of schedule, sometimes by nearly a week or more. A few customers noted isolated concerns such as minor paint inconsistencies, interior cleanliness issues, and occasional delays, but these were far outweighed by overwhelmingly positive experiences. Overall, customers expressed high satisfaction and a strong willingness to recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... The shop is recommended by car dealerships for the quality of the work they turn out and their professionalism. I have been taking our cars to Valley Collision ..." Read more
"Outstanding customer service. Excellent work! Will recommend."
"... estimated completion date. The work is quality and the paint match is shockingly good, especially dealing with having to match 18 year old paint. If Im not mistaken ..." Read more
"... inconvenience to me. Everyone with whom I came in contact was knowledgeable, courteous, and a pleasure to deal with. Highly recommend this firm." Read more
"... friendly, courteous, and respectful service. The repaired car was beautiful, and CLEAN!" Read more
"It was ready several days ahead of schedule."
"Very Early. Done in a week"
"... step of the way was handled very professionally. Got my truck back a week early! everything looks great. thanks to a great team." Read more
"My car was done 8 days prior to the estimated completion date. The work is quality and the paint match is ..." Read more
"Repairs were completed in half the time projected and seem to have been done perfectly."
"Very timely and high quality repair! They were great at communicating with me throughout the process so I didnt have to worry over my vehicle"
"... care of in record time. Communication was clear; notifications came every day on the progress of the work. The shop is recommended by car dealerships for the ..." Read more
"Periodic updates were fantastic. 5 star communication."
"Great service. Highly communicative, managed expectations and delivered. Would recommend 1010."
"... of the great care they take of your vehicle. From text message updates, to phone calls just to make sure their customer knows whats being done with their ..." Read more

My Experience

I was working with Caleb Peterson. He was fantastic to work with. The shop did a great job. My truck looked great. The front desk and staff were very helpful and everyone made it a positive experience. Thanks for a job well done!

My Experience

Every one of the employees was friendly and helpful all repair work was explained fully .

Likely to Recommend

They do great work

Repair Quality

Great job!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My car was done 8 days prior to the estimated completion date. The work is quality and the paint match is shockingly good, especially dealing with having to match 18 year old paint. If I’m not mistaken someone polished my steering wheel badge, which I thought was incredibly cool. From what I can tell Valley Collision goes above and beyond for their customers. The customer service is fantastic via phone and in person. Fully recommend.

Customer Service

Customer service is unmatched elsewhere.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very friendly and kept me updated throughout the process!

Customer Service

Very friendly staff!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Guillermo was quite helpful. This business is clean and efficiently run. All employees that I have interacted with are friendly and courteous. Repairs have been excellent. They go out of their way to help if needed. Thank you! I highly recommend this business facility.

Customer Service

Excellent and sincere.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Very enjoyable experience. We were in good hands and well taken care of. Thanks

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Best service of any kind that I’ve received in a long time.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My car looks like-new

Customer Service

Caleb was so kind and went above and beyond. When I came in with an issue, he personally took time to fix it and it helped me out a ton

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Great work! Great people!

Customer Service

Friendly and efficient

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Agradesco su buen trabajo y la atención del Sr Guillermo su trato profesional y el trabajo que realizaron gracias

Likely to Recommend

Si por qué isieron buen trabajo gracias

Repair Quality

Muy buen trabajo

Customer Service

Quedó todo bien mi carro

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The whole process was smooth and easy! Great communication, friendly service, and everything was handled quickly and professionally. Highly recommend!

Likely to Recommend

Repair Quality

Friendly, quick, and efficient! Can't ask for better

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

There is some of the buttons kept blank no lightwhen the car start they need to be flashing

Likely to Recommend

Repair Quality

On time, actually ahead of time.

Customer Service

Explained the process well.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Every aspect of the job was well done!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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