Valley Wide Collision Specialists

4.9 (263reviews)
99%
393 W Esplanade Ave,  Hemet,  CA  92543

In operation 18 years.

With a renewed vision and strengthened standards, Valley Wide Collision is dedicated to providing our neighbors with dependable repairs, transparent communication, and service they can trust. Our team takes pride in delivering quality workmanship and treating every vehicle as if it were our own. Weโ€™re committed to keeping our community safely and confidently on the road, one repair at a time.

Services
  • Free Estimates
  • Lifetime Warranty
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (263)

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My Experience

Thanx and I do appreciate Valley Wide Collision for washing my Tucson.

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Repair Quality

I really like the kind of work you did to my car. Thank you very much.

Customer Service

I really like the kind of work you did to my car. Thank you very much.

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My Experience

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Customer Service

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My Experience

Mark was great to work with!

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Repair Quality

Mark was great

Customer Service

Excellent service

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My Experience

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My Experience

We were given an estimate and said it would take 10 days. It wasnโ€™t completed till 24 days. nobody called us to give us an update on the process of the car. I had to keep calling him. They said it be done on a Friday Friday come itโ€™ll be done Monday, Monday itโ€™s not done, I canโ€™t recommend these people. I will have to say they did compensate us for the extra cost of the rental car.

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Repair Quality

Took way too long.Wasnโ€™t informed in a regular basis about the repair. We were told it was gonna be ready Monday and no one called us to advise what was happening till we called on Thursday. Then they still needed to wash it. This was ridiculous

Customer Service

The person who wrote the estimate was not very informational on what was going on with our repairs and why it took so long. however, the receptionist was very polite and offered to compensate us for the additional rental car time .

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Repair Quality

Mark was very professional & attentive to what my needs were for my vehicle !!! I was very satisfied ๐Ÿ˜Š

Customer Service

Good morning I was totally satisfied with the promptness of getting my car done !!! A big thank you to Mark & your staff that helped to make it happen!! Ms Kellene Vallejo

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Likely to Recommend

Repair Quality

My last repair had the worst paint job I have ever experienced but since I have had several other repairs that were very good, decided to give them another chance. Picked up my wife's car last Friday that had been rear ended and the color match was probably the worst I have ever seen. Now I have to take it back again and have the paint redone. They had her car almost three weeks and likely another week will be needed to repaint the rear bumper. A month to replace and paint the rear bumper? Not happy.

Customer Service

No communication. Supposedly the long repair was due to a "compressor" failure. A call explaining the delay should have happened.

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My Experience

They did an excellent job, from start to finish. Everyone was friendly and courteous. I am very satisfied with the work. I have been here in the past and that is why I chose this place again. I would recommend this place to anyone.

Likely to Recommend

I would recommend this place to anyone. I have had service here in the past.

Repair Quality

The service and repair was excellent. They listen to my needs and do it with a smile. I would recommend this place to anyone.

Customer Service

The staff is very friendly and quick to help out with all my needs.

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Likely to Recommend

Word of mouth is the best way to let people know what a great business Valley Wide Collision is.

Repair Quality

Valley Wide Collision is the best in Hemet and San Jacinto. Mark even drove my daughter's car up to her work so she could have her car back. They are wonderful people. I have always done business with them and will never go else where .

Customer Service

They have a wonderful customer service. Anytime you call to check on your car they can tell you the status.

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Repair Quality

Very satisfied about their service.

Customer Service

Excellent service

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Their work is great and you can trust that they will get the job done.

Repair Quality

Mark and everyone in the front office made this experience bearable. The attention they gave us was great. They answered all our concerns. The work that was done on the car was excellent work. They made it look like it was a brand new car. Thank you all that worked on our car.

Customer Service

Personnel gave us a great service. Everyone was very kind and attentive.

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My Experience

Very professional caring and nice people in your shop

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Customer Service

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