Van Collision Center

4.9 (2,769reviews)
98%
100 NW Vivion Rd,  Kansas City,  MO  64118

In operation 32 years.

If you've been involved in an accident, make sure you and your vehicle are in good hands. After seeing your car get beat up, we're sure the only thing you want right now is to see it look like new again, and that is our specialty! At Van Collision Center, one of Kansas City's leading auto body repair shops, you'll receive the top-quality workmanship and exceptional customer service you've been looking for. Whether the damage is minor or extensive, our certified technicians have the skill, experience, training and latest equipment to make your vehicle look and work like it did before the accident. In addition to providing affordable, quality repairs, we also pride ourselves on delivering excellent customer service. After an accident, we know that this is imperative; you don't need any more stress after all.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (2,769)

Likely to Recommend

Repair Quality

I am totally satisfied and they had it done in a timely manner

Customer Service

My Experience

Joe did a fantastic job getting our vehicle repaired and kept us updated along the way.

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Repair Quality

Customer Service

Returned Clean

My Experience

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Customer Service

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Repair Quality

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Returned Clean

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For repairs, yes. Customer service, no.

Repair Quality

Gave a seven because Van overlooked the rear tire damage even after being told about it.

Customer Service

Calls weren't always returned. On at least two occasions my calls weren't returned even after I called a second time

My Experience

Repair looks great. Excellent customer service.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Awesome work

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Customer Service

My Experience

Professional

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Repair Quality

Customer Service

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Repair Quality

I liked the communication and knowing how my repairs were coming along.. My car looked great when I picked it up. They even vacuumed the inside of my car

Customer Service

My Experience

Tiffany, Joe & the team are all fantastic & so good at what they do! They got our car fixed in less then two weeks so we could drive back to Washington on our scheduled time frame. They all went above & beyond to make this happen for us and we are forever grateful for them! Thank you!!!!

Likely to Recommend

Repair Quality

They were awesome!!!

Customer Service

They did an excellent job!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

So far, the repair seems to be great. I wanted to wait on a response to be sure the calibration was fine, and as far as I can tell, all is good. You may want to take a different tactic when asking to complete the survey. I don’t think it appropriate for someone in the office to tell me exactly how I should complete the survey. All excellent and 10 ratings for Joe, and requested I do that multiple times.. That’s inappropriate, possibly asking someone to lie just to get good ratings. This sort of ploy makes it look like you have no confidence in your repair, and puts a bad taste in the customers mouth about your business.

Customer Service

I stated all that in the previous question.

My Experience

Everyone was very nice and helpful. Thank You to everyone who worked on getting my vehicle fixed and back to me.

Likely to Recommend

Repair Quality

Thank You everyone for getting my vehicle back to me. Everyone was great to work with.

Customer Service

Returned Clean

My Experience

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Repair Quality

Tiffany and the entire team were friendly and very professional. The repair work was excellent.

Customer Service

Returned Clean