Van Collision Center - KC
In operation 32 years.
If you've been involved in an accident, make sure you and your vehicle are in good hands. After seeing your car get beat up, we're sure the only thing you want right now is to see it look like new again, and that is our specialty! At Van Collision Center, one of Kansas City's leading auto body repair shops, you'll receive the top-quality workmanship and exceptional customer service you've been looking for. Whether the damage is minor or extensive, our certified technicians have the skill, experience, training and latest equipment to make your vehicle look and work like it did before the accident. In addition to providing affordable, quality repairs, we also pride ourselves on delivering excellent customer service. After an accident, we know that this is imperative; you don't need any more stress after all.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Tiffany, Joe & the team are all fantastic & so good at what they do! They got our car fixed in less then two weeks so we could drive back to Washington on our scheduled time frame. They all went above & beyond to make this happen for us and we are forever grateful for them! Thank you!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were awesome!!!
Customer Service - 5.0/5.0 -
They did an excellent job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
So far, the repair seems to be great. I wanted to wait on a response to be sure the calibration was fine, and as far as I can tell, all is good. You may want to take a different tactic when asking to complete the survey. I don’t think it appropriate for someone in the office to tell me exactly how I should complete the survey. All excellent and 10 ratings for Joe, and requested I do that multiple times.. That’s inappropriate, possibly asking someone to lie just to get good ratings. This sort of ploy makes it look like you have no confidence in your repair, and puts a bad taste in the customers mouth about your business.
Customer Service - 2.5/5.0 -
I stated all that in the previous question.
My Experience - 5.0/5.0 -
Everyone was very nice and helpful. Thank You to everyone who worked on getting my vehicle fixed and back to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank You everyone for getting my vehicle back to me. Everyone was great to work with.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tiffany and the entire team were friendly and very professional. The repair work was excellent.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Personable + professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team of people. All personable + professional
Customer Service - 5.0/5.0 -
Great group of people.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always happy with this dealership. I have solely utilized Van for probably 15 years or longer.... thanks.. Jonna
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Everything went well and my car was fixed in a short time. Great job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had taken it in for Hail damage. After I picked it up, the key FOBs and tire pressure gauges weren't working when I got home. Made a call and they had me bring right back and got back shortly all fixed up. A wire got missed when putting back together.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
The quality of the workmanship was excellent. There were issues with repairs that did not get done and communication
Repair Quality - 4.0/5.0 -
There was a small ding on the liftgate that did not get repaired.
Customer Service - 4.5/5.0 -
It was difficult to get updates on the status of the repair job
My Experience - 5.0/5.0 -
Job was completed close to projected time. Vehicle looks very nice and I appreciate the attention to detail that was so obviously provided. Thank you.