Van-Trow Body Shop
Vantrow Toyota is a family owned auto repair business. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
When I picked up the car the battery was dead. The car didn’t run correctly and had to return the car fora vibration and paint on the window that needed removed.
Customer Service - 5.0/5.0 -
Everyone was super sweet and helpful
Likely to Recommend - 1.5/5.0 -
I would not recommend but trusted Geico
Repair Quality - 2.5/5.0 -
1. Had to reschedule from Tuesday to Wednesday because the time they provided 10, did not match the time when I showed up. Took way to long to complete repairs. Was suppose to be ready Monday, but was not ready until Thursday. No updates provided, I has to keep calling to ask if it was ready.
Customer Service - 2.0/5.0 -
Poor. Not enough customer support
Likely to Recommend - 5.0/5.0 -
Courteous and very professional people. Would definitely recommend.
Repair Quality - 4.5/5.0 -
My car looks great! Only one minor issue I just noticed. The hood looks a little unevenly set. Passenger side has a big gap along the edge. Driver side gap is way smaller.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Radar in front is detecting vehicles in other lane. Slows down when it shouldn’t.
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
let me just say... there were issues and it’s not the quality of work we expected from Van Triw
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I bought the car from you and have used you for all its repairs
Repair Quality - 4.5/5.0 -
I had a couple of problems after the car was returned to me, but when I took my car in, the problems were fixed immediately
Customer Service - 5.0/5.0 -
The people I talked to were professional and courteous
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Msde my usual trip to work which is a 1,400 mile trip a little above Williamsport Pennsylvania everything works great on it still after hitting a deer and a car crash a few months ago the people there have done a great job of handling business and in a sufficient amount of time to.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
The only reason why I use them is because they’re the only Toyota shop around. I don’t have another option.
Repair Quality - 2.5/5.0 -
They didn’t completely fix the issues. There were parts thrown in my car that didn’t even belong to my car. I had to take it back to get them to put stuff back on my car. This is the 3rd time this has happened where I have to take something back to them because it wasn’t fixed to begin with.
Customer Service - 5.0/5.0 -
They were super nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks amazing!!!!
Customer Service - 5.0/5.0 -
Everyone was very polite and nice ...
My Experience - 5.0/5.0 -
I am satisfied with the timely repair and the quality of the work. I am a retired service technician and business owner so what I’m looking at.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
I am very displeased! The car was not repaired properly & some items were missing from the vehicle! My car was driven by someone while in VanTrow’s possession! The rear seat was folded unevenly as if someone went into trunk thru rear seat....I have NEVER been this DISPLEASED with Body Work to any vehicle Ive ever owned....I will b returning my vehicle to b repaired properly & WILL NEVER used Vantrow’s Body Shop Again
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Car is back in shop a week later.