Van-Trow Body Shop

4.7 (359reviews)
95%
2015 Louisville Ave,  Monroe,  LA  71201

Vantrow Toyota is a family owned auto repair business. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Scion
Toyota

Reviews (359)

Likely to Recommend

Repair Quality

Was told that they would have it done in 7 days an after 3 weeks it's still not right

Customer Service

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Repair Quality

Customer Service

Unbelievable ........

Returned Clean

Likely to Recommend

Repair Quality

Van-Trow did an excellent job on my car.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

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Repair Quality

Took over 3 weeks to get repaired. They had to order one part, then discover that they needed to order another part. And on and on.

Customer Service

Likely to Recommend

Repair Quality

Drivers side rear bumper cover has a poor fit. The gap with the fender does not match passenger side. New paint on bumper cover has missing paint on edge. No effort from staff to review workmanship. In regard to another vehicle involving a recall with paint I have had no response in attempting to repair the vehicle.

Customer Service

I was told to expect a phone call regarding an estimate which I never received. I had to call searching for information. No effort to review the repair.

Returned Clean

My Experience

Yes I was very satisfied with the service.

Likely to Recommend

Repair Quality

It is running greatπŸ˜„πŸ˜„πŸ˜„πŸ˜„πŸ˜„πŸ˜„πŸ˜„πŸ˜„πŸ˜„πŸ˜„

Customer Service

It is running great

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

My car is like new. The Toyota body shop did a Fantastic job!!! Hopefully I won't need to, but is so, I will definitely use them again. I will also recommend others

Customer Service

Returned Clean

Likely to Recommend

I would not dare recommend anyone to this repair facility and anyone who has they're car at the facility needs to immediately go get it and find another repair facility!!!!!!!!!!!!

Repair Quality

They lied as if they fixed my car and defrauded my insurance company

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean