Van-Trow Body Shop
Vantrow Toyota is a family owned auto repair business. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 2.0/5.0 -
Physical work was fine.
Customer Service - 2.0/5.0 -
I was told it would take 3 days, when no one contacted me after 2 weeks I called and it seems like they only did the work when I called and complained, which I didn’t want to have to do, but wtf? Also, no one in the office was wearing a mask during a pandemic. The actual work is good though, and my bumper is lined up correctly, so the person who did the actual work did fine.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There is on place that I found a paint run
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 4.0/5.0 -
Work looks pretty good...had to have service department fix passenger side window go all way down ...now there is a mild vibration felt in steering wheel from front end when going about 40 plus miles/hr...need to bring it in for check -up.,.when can I do this?????
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Was told that they would have it done in 7 days an after 3 weeks it's still not right
Customer Service - 3.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Unbelievable ........
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Van-Trow did an excellent job on my car.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
Took over 3 weeks to get repaired. They had to order one part, then discover that they needed to order another part. And on and on.
Customer Service - 4.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Drivers side rear bumper cover has a poor fit. The gap with the fender does not match passenger side. New paint on bumper cover has missing paint on edge. No effort from staff to review workmanship. In regard to another vehicle involving a recall with paint I have had no response in attempting to repair the vehicle.
Customer Service - 4.0/5.0 -
I was told to expect a phone call regarding an estimate which I never received. I had to call searching for information. No effort to review the repair.
Returned Clean
My Experience - 5.0/5.0 -
Yes I was very satisfied with the service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It is running great😄😄😄😄😄😄😄😄😄😄
Customer Service - 5.0/5.0 -
It is running great