Van-Trow Body Shop
Vantrow Toyota is a family owned auto repair business. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very satisfied with the work done on my RAV 4. Everything looks as good as new.
Customer Service - 5.0/5.0 -
I appreciate the fact that I was kept in the loop with the progress on my vehicle.
Returned Clean
Likely to Recommend - 0.5/5.0 -
Very rude body shop manager - Cliff Casey
Repair Quality - 0.5/5.0 -
I was contacted by Van Trow manager Cliff Casey stating that my car repairs were complete. I picked my car up but the repairs weren't complete. I contacted him and told him that a kit was missing on the rear of my car. He stated was going to locate the kit in the shop and call me back. After several hours no response from him. I contacted State Farm to let them know my car wasn't complete so they contacted Cliff Casey. Cliff Casey called me back rudely and told me I haven't given him time to locate it even though Van Trow contacted me to pick my car up Friday stating the car was complete. Also I wanted to speak to his boss and no one would direct me to a boss to file a complaint. My car is still not repaired as far as the lettering kit being placed on my car. I am deeply dissatisfied
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very responsive to all questions and concerns regarding my vehicle
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was pleased
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very pleased
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Got my car back looking good after I had hit a big deer 🦌
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
The body work can’t be beat in my eyes.
Repair Quality - 3.5/5.0 -
The body work was fabulous but Jason told me I didn’t know what I was talking about with headlights not being correct so I had to call my insurance company back and they setup a new claim with another company to repair.
Customer Service - 0.5/5.0 -
Jason is rude, the body shop manager
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0 -
The passenger side mirror was not repaired.
Customer Service - 3.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Unfriendly staff.
Customer Service - 4.0/5.0 -
Unattended attitudes.
Likely to Recommend - 4.5/5.0 -
I would warn of delays and tell them to inspect the repairs thoroughly
Repair Quality - 4.5/5.0 -
It took two days longer than promised to be completed and there is still scuff marks on the headlight, but the rest of the job is fantastic. I was well pleased.
Customer Service - 5.0/5.0 -
They were all friendly and knowledgeable