Van-Trow Body Shop

4.6 (364reviews)
92%
2015 Louisville Ave,  Monroe,  LA  71201

Vantrow Toyota is a family owned auto repair business. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Scion
Toyota

Reviews (364)

Likely to Recommend

Wasn’t washed

Repair Quality

I see some missed areas on my car that needed repair

Customer Service

Saw areas on car that needed fixed

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highly recommend

Repair Quality

They kept me informed on what was going on with my car, they were as prompt as can be with getting it done and as always very courteous

Customer Service

courteous, friendly, knowledgeable and highly recommend.

Returned Clean

Likely to Recommend

Cliff was straightforward and very friendly—really appreciated his help! Big shoutout to Destiny as well; she was so sweet and welcoming!

Repair Quality

Cliff was straightforward and very friendly—really appreciated his help! Big shoutout to Destiny as well; she was so sweet and welcoming!

Customer Service

Cliff was straightforward and very friendly—really appreciated his help! Big shoutout to Destiny as well; she was so sweet and welcoming!

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Repair Quality

I’m very satisfied with the work done on my RAV 4. Everything looks as good as new.

Customer Service

I appreciate the fact that I was kept in the loop with the progress on my vehicle.

Returned Clean

Likely to Recommend

Very rude body shop manager - Cliff Casey

Repair Quality

I was contacted by Van Trow manager Cliff Casey stating that my car repairs were complete. I picked my car up but the repairs weren't complete. I contacted him and told him that a kit was missing on the rear of my car. He stated was going to locate the kit in the shop and call me back. After several hours no response from him. I contacted State Farm to let them know my car wasn't complete so they contacted Cliff Casey. Cliff Casey called me back rudely and told me I haven't given him time to locate it even though Van Trow contacted me to pick my car up Friday stating the car was complete. Also I wanted to speak to his boss and no one would direct me to a boss to file a complaint. My car is still not repaired as far as the lettering kit being placed on my car. I am deeply dissatisfied

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Very responsive to all questions and concerns regarding my vehicle

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I was pleased

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Very pleased

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Got my car back looking good after I had hit a big deer 🦌

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Great job!

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Returned Clean