Van-Trow Body Shop

4.6 (367reviews)
92%
2015 Louisville Ave,  Monroe,  LA  71201

Vantrow Toyota is a family owned auto repair business. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Scion
Toyota

Reviews (367)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Good job

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Car was repaired in good time.

Customer Service

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Likely to Recommend

Repair Quality

I’m highly satisfied with the job they did on my Rav. Thanks Van Trows!

Customer Service

Returned Clean

Likely to Recommend

Likely! I would just tell people that my car looks great, just that two parts were missing.

Repair Quality

My car looks great! There are just two parts still missing that they lost in which we are waiting on. This has been roughly a week since we have gotten my car back.

Customer Service

Based on the first comment.

Returned Clean

Likely to Recommend

Slow

Repair Quality

Good work although it took 17 days instead of 7 as promised.

Customer Service

Slow work then New bumper was scratched in the shop and I had to wait another week for them to paint it.

Returned Clean

Likely to Recommend

Repair Quality

Fast. Easy transaction. Pleased with repair

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Parts of my car were not installed. I had to bring my car back the next day. I was told my car would be ready on 1/17/23 but it was nit ready until 2/2/23. When I called for updates I was told the same thing for almost three weeks if my car needing to be painted. My car was dirty with dust all in it. Belongings from my trunk were thrown on my back seat. The car was dirty. No detail or anything. It's hard supporting local businesses with customer service such as I received.

My Experience

Car looks like new. Fast service and great staff. Highly recommend

Likely to Recommend

Repair Quality

Body work was done fast and car looks great. Highly recommend this shop!

Customer Service

Customer service was great!

Returned Clean

My Experience

Everything is great except my driver side dor will not lock. I finally got it to lock, and then could not get it to unlock. Had to get someone to crawl through and manually unlock the door for me. When this weather clears I will bring it back for you to have a look. Please give me a call at 235-8465 or 737-0662 for a best time to bring it in. I am still VERY pleased with your excellent work, and the way you all handled my case. Thanks. Martha Ann Cannon

Likely to Recommend

Repair Quality

I would like a copy of the repair report. I did not get that when I picked up the vehicle can someone please mail that to me Dian Terry, 285 Three Lakes Rd West Monroe La 71291

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Thanks so much! I appreciate you guys, 100% would recommend to everyone.

My Experience