Vande Hey Brantmeier Collision Center

4.7 (376reviews)
97%
108 E. Breed St.,  Chilton,  WI  53014

In operation 48 years, 26 years at this location.

Welcome to the Collision Center! We know that no one looks forward to working with a body shop. We’d like to change that. At the Vande Hey Brantmeier Collision Center, our high-quality work, experienced staff, and commitment to customer satisfaction keeps people coming back. We’re not an ordinary body shop—we work with you to make sure your vehicle is repaired to its original state without any hassle. Our knowledgeable staff has the experience to answer any questions you might have during your repair. Our highest priority is customer satisfaction—we’ll get your vehicle back on the road before you know it! Although we’re located in Chilton, we serve customers from all over eastern Wisconsin. Whether you’re from Appleton, Manitowoc, Sheboygan, or somewhere in between, you can be rest assured we’ll treat you with the same level of respect as all our customers. Come see why we’re different at the Vande Hey Brantmeier Collision Center!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (376)

Likely to Recommend

Repair Quality

The Buick looks new, great job. Thanks, Tom

Customer Service

My Experience

Great job ! Thanks

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Returned Clean

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My Experience

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My Experience

Top of the line work and customer service thank you

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Repair Quality

Job well done. Vehicle cleaned.

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Returned Clean

My Experience

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Very happy with the workmanship

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My Experience

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Repair Quality

Great communication during the repair process, friendly staff, great work.

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My Experience

Looks like new

Likely to Recommend

Repair Quality

Took a couple extra days to finish it up and the paint inst tinted dark enough and there is dirt in the paint. Could've done a much better job on it.

Customer Service

I had to call for updates as I wasn't given any after the day my car was suppose to be done

Returned Clean

Likely to Recommend

Repair Quality

I started going V.H.B. because they were American family certified. Now they're my go to crew. Top of the line quality and finish combined with excellent service makes my decision a no trainer. These people knock it out of the park on every level. Best shop in the quad county area. 👍

Customer Service

My Experience

Courteous staff, communicated progress, started repair process promptly

Likely to Recommend

Repair Quality

Very very professional will definitely do business there again if needed

Customer Service

Awesome people to work with

Returned Clean

Likely to Recommend

Repair Quality

Poor communication. Rescheduled my drop off for my car because parts weren’t in. I get it, it happens, but wait until all the parts are in to schedule drop offs. Then when they were waiting on 1 part they told me the estimated shipping date, I called 2 days after that date. The operator said the last update they had from that part was 15 days ago and that it still wasn’t there, I then asked him to check and call me what he found. Called me a couple hours later, saying the part was there, no one had marked that it was delivered. After the several phone calls for my drop off date, I get there, and then they decide to tell me that you have to be 21 to use the loaner. This was NEVER mentioned before hand, I was told when I arrived by myself with no spare vehicle. Luckily I had a family member who could leave work to come get me, swap vehicles, and use the loaner. Then when we went to drop off the loaner, we forgot to fill it with gas. I left a voicemail saying I forgot and will pay them for the amount I used and sign the paperwork needed on Wednesday because that’s my day off. I clearly stated that in my voicemail. The next day, I got a text saying since I didn’t fill it, they charge $5 a gallon! WHICH I WAS NEVER VERBALLY TOLD. The following Tuesday I received a text asking when I was going to drop off the money and signed paper, after I had already told them WEDNESDAY. Then I get told that an additional part needs to be replaced, they “didn’t see it until they were working”. Which I do not understand since, I dropped my car off for them to take a look at everything and get an estimate with all the parts that need replacing. I get it, things get missed, but after everything it was just the cherry of top that did it for me.

Customer Service

Poor communication. Rescheduled my drop off for my car because parts weren’t in. I get it, it happens, but wait until all the parts are in to schedule drop offs. Then when they were waiting on 1 part they told me the estimated shipping date, I called 2 days after that date. The operator said the last update they had from that part was 15 days ago and that it still wasn’t there, I then asked him to check and call me what he found. Called me a couple hours later, saying the part was there, no one had marked that it was delivered. After the several phone calls for my drop off date, I get there, and then they decide to tell me that you have to be 21 to use the loaner. This was NEVER mentioned before hand, I was told when I arrived by myself with no spare vehicle. Luckily I had a family member who could leave work to come get me, swap vehicles, and use the loaner. Then when we went to drop off the loaner, we forgot to fill it with gas. I left a voicemail saying I forgot and will pay them for the amount I used and sign the paperwork needed on Wednesday because that’s my day off. I clearly stated that in my voicemail. The next day, I got a text saying since I didn’t fill it, they charge $5 a gallon! WHICH I WAS NEVER VERBALLY TOLD. The following Tuesday I received a text asking when I was going to drop off the money and signed paper, after I had already told them WEDNESDAY. Then I get told that an additional part needs to be replaced, they “didn’t see it until they were working”. Which I do not understand since, I dropped my car off for them to take a look at everything and get an estimate with all the parts that need replacing. I get it, things get missed, but after everything it was just the cherry of top that did it for me.

Returned Clean