Vandevere Collision Center

4.6 (1,328reviews)
93%
300 W Market St,  Akron,  OH  44303
Bot
Shop AssistantSparkles

VanDevere is a family owned dealership that has been doing business in the Akron Community since 1946. Over the years our community continues to choose VanDevere for their automotive needs, giving us the chance to grow into the company that we are today. The VanDevere Bunch would like to say Thank You to our ever giving community.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,328)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The Sedona looks so much better than it did when it was smashed! My Name Is Rebecca Huber, (no T on the end) and I am the Transportation Coordinator at St. Vincent- St. Mary High School. This is not my Personal Vehicle it is the schools. I just try to make sure it is safe and efficient for transporting students.

Customer Service

Always friendly and helpful

Returned Clean

Likely to Recommend

Repair Quality

Did a great job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yes I would tell my family to come to VanDevere

Repair Quality

I would like to say Jackie and Rachel both were excellent the went beyond my expectations calling to keep me informed and also getting my car back sooner than I thought. This was a very good experience with the collision department. Rachel and Jackie are friendly which I appreciate.

Customer Service

Which I answered earlier Rachel and Jackie are awesome.

Returned Clean

Likely to Recommend

This is my second repair job done by VanDevere Collision and I would be sure to return in the future if needed!

Repair Quality

The insurance claim repair and the added out of pocket repairs were done very well! Rachel Baier was a joy to work with on getting my wife's Hyundai Sonata repaired!

Customer Service

Customer service was great! No complaints.

Returned Clean

Likely to Recommend

Repair Quality

My car was beautifully cleaned and vacuumed besides the repair to the roof. I really appreciated that.

Customer Service

I was kept informed of the progress throughout.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Repair Quality

A six day repair turned into 31 days and still needs additional repairs

Customer Service

I got every excuse under the sun 🌞 why my car wasn't done.

Returned Clean

Likely to Recommend

Pretty unlikely. The only Reason I brought it to you in the first place was because my regular mechanic said only the dealership could do it

Repair Quality

The quality of the panel being put back on and the paint job was very good

Customer Service

I would say I’m pretty unhappy with the whole process and the ending in particular. It took a week just to get an idea of when the part would be in, I was kept up to date. Then it came late or I didn’t get the call it had come in, then wasn’t contacted at all about it for a week. Then when I called back, oh yeah, it’s here, stop by next Monday and we’ll put it on! I called, no answer. Left a message, no return call, showed up, as I was instructed, around 2 in the afternoon and was told I could possibly be worked in at 4/430, and that was unacceptable. So I sat and waited and barely got out of there by 430. After I was told it would take a quick barely 10 minutes to slide on. I was also told the scratch on the door would be buffed off, it was not. And you didn’t even run it through the car wash! It came back filthy!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have always recommended Kia since I have started buying from you.

Repair Quality

Beautiful work

Customer Service

As always very happy that is why I come to you for my services and I thank you very much for the opportunity for you to help me .

Returned Clean

Likely to Recommend

Repair Quality

Everything went great!

Customer Service

Updated throughout the repairs.