V&F Auto Body of Metuchen Inc.

4.8 (2,777reviews)
97%
20 Prospect St,  Metuchen,  NJ  08840
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Online Estimate

In operation 52 years, 39 years at this location.

Family owned and operated with over 50 years experience. Trained in Advance vehicle technologies for all makes and models

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Call
Email

Reviews (2,777)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return, complete with thorough detailing and cleaning. The communication experience stands out strongly, as customers appreciated regular text, email, and phone updates throughout the repair process, keeping them informed every step of the way. Timeliness was frequently highlighted, with several customers noting repairs were completed ahead of schedule. Professionalism, friendliness, and a stress-free process were recurring themes, with many customers expressing they would return and recommend the shop to friends and family. A few customers noted areas for improvement, including occasional delays in communication near delivery dates, minor paint imperfections, and wishing the overall repair duration could be shorter in some cases.
AI-Generated from reviews written in the last 12 months
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"... my sometimes leaky car was stored safely inside. The paint and bodywork were perfect." Read more
"I am impressed and appreciative for the quality of the body panel assembly and the paintwork. The SUV looks brand new. Great job!"
"... vehicle looks new and Im so happy with the results. The fender looks like the dent was never there. The paint job looks phenomenal. The detailing blew ..." Read more
"... and paint job. The initial result was unacceptable—the paint had visible bubbles, and many of the original scratches were still noticeable. Because of this, we had to return the car for rework, ..." Read more
"... answer the phone, and answer any questions that I had. The quality of work is top notch, my truck looks brand new again! I would highly recommend V&F to anyone looking for ..." Read more
"It was ready way before it was promised!!!"
"Repairs completed a full week early. Car looks showroom new—inside and out. Staff pleasant and responsive. Could ..." Read more
"... to return the car for rework, which significantly extended the overall turnaround time. After waiting much longer than expected, we finally ..." Read more
"Outside vendor had to calibrate. Took longer than expected."
"V&F knocked it out of the park in record time! Im so happy with the quality of the work and would ..." Read more
"AMAZING! They texted and emailed and called. They were so easy to reach."
"... check the status. Initially we were well informed but towards the delivery date, the communication was delayed." Read more
"Very professional service. I appreciate all of the communication along the way. Will definitely recommend to others."
"But not entirely. Just the texts which were not very detailed."
"Excellent job, I liked how they constantly kept in touch with me updating me on everything. I will gladly recommend to others. Appreciate the ..." Read more

My Experience

They were professional and gave me updates on my car. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You have excellent communication. I appreciate the frequent txt updates. So far the work appears excellent.

My Experience

Everything came out perfect everyone was great

My Experience

Excellent job on the repair - looks brand new. Also appreciated your cleaning the car- inside and out. More than I expected! Thank you.

My Experience

Thank you

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for everything-- the workmanship,

Likely to Recommend

I have recommended before and will continue to do so.

Repair Quality

The car looks wonderful and I thank you so much for the good care you always give it.

Customer Service

Your kindness and patience are very appreciated-- as always.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service friendly staff. Highly recommend V&F auto shop Thank you very much

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

Great customer service and transparency. Really easy and seamless - especially the shop’s coordination with USAA. Flawless. Thank you!

Likely to Recommend

Repair Quality

I was pleasantly surprised to see my car so clean. I was embarrassed dropping it off with so much bird droppings all over it. Everyday I was outside trying to scrub it off but having to drop off the car so early I was not able to do. The interior was cleaned as well. I was going to have the car detailed but now I will wait until it needs it.

Customer Service

I was surprised at how professional the service was with emails and notifications and paperwork. You are really with the times. My father was a mechanic and his office was a mess with parts and supplies piled up with hardly a place to sit.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

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