Victory Collision Center

4.7 (359reviews)
95%
1408 Hwy 45 Bypass,  Jackson,  TN  38305
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Shop AssistantSparkles

In operation 70 years.

Victory Collision Center is owned by Victory Automotive Group, a family owned and operated company in its twenty-sixth year of business, comprised of 48 locations across the country. Victory Automotive Group represents the following manufacturers and is committed to the ongoing education and certification of the Victory Collision Center team to ensure topnotch product knowledge and get it right the first-time success for our customers: Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Hyundai, Jeep, Lexus, Nissan, RAM, Subaru, Toyota and Volkswagen. Accepting all warranty work and insurance, Victory Collision Center is your one-stop-shop from minor dents to major collisions.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (359)

Likely to Recommend

Very Professional

Repair Quality

No lingering affects noted

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Catherine in the body shop was very helpful and kept me updated. Thank you.

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Everyone was kind and caring. !!

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Excellent to work with Very professional

Customer Service

Well informed and kept updated on progress

Likely to Recommend

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Victory Honda offers the best service I have ever been involved in.

Customer Service

Excellent service

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Repair Quality

I got my truck back with holes in the rocker panel that wasn’t there before the incident. A scratch on the brand new rim ya purchased and a sway bar link that wasn’t even on the right way or tight. My truck had a screeching noise from the messed up brake dust Sheild touching the rotor. They used old brake pads on a brand new rotor. I’m not impressed at all. There is more I can point out but it’s not even worth my time bringing it back to be out back the way it should have been anyways.

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They did not order the right part to fix my car. It took them over a month to fix my car. When I did get it back, my windshield has a chip in it, which they said was there when I dropped the car off. I know that it wasn't there, because I am more conscientious about my vehicle. Also, when I picked my car up, it still had rubbing compound on the door. Jason is very nice, but the service left much to be desired.

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Likely to Recommend

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Good

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Good

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I was satisfied with the job, they called to say car was ready but when I got there I saw some things that weren’t right, Jason said give them a couple hours and they would fix it, when I came back the car looked great. He was very accommodating, usually I’ve been faced with push back when I find an issue, but Jason resolved the issue and handled everything professionally.

Customer Service

Very professional and courteous

Returned Clean

Likely to Recommend

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They was great

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I thought the service was great the only thing I would complain about is scratching the paint and having to paint it but it looks great

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Returned Clean

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If my car is eventually fixed properly, I can definitely recommend the shop to others.

Repair Quality

My hood vibrates like it is about to blow open when I get above 50-60mph. I brought the vehicle back and it was not repaired. I will contact the dealership again to fix this issue.

Customer Service

The staff was very courteous on dropoff and pickup or the vehicle. However, when I brought my vehicle back for inspection for the hood issue, I was told,"not much could be done," to fix the issue.

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Great job

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