Vince's Auto Body Works

4.9 (871reviews)
100%
185 Smith Street,  Poughkeepsie,  NY  12601

In operation 80 years.

Vince's Auto Body Works is a family owned collision repair shop in business at this location since 1946. Here at Vince's we understand that we need to do more than just excellent repairs to satisfy our customers. We will make the repair process understandable and will answer in detail.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (871)

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Great job thanks

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Returned Clean

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extremely well done both in customer service and work completed!

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already have

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very friendly, respectful and did just what they stated

My Experience

Wonderful service!

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they were very friendly, professional and the owner spent a good 20 minutes helping me get my granddaughters car seat back in car correctly.

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the work they did was great but my car comeback to me with my passenger door not opening

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lady at the front desk extremely nice

My Experience

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Excellent service, very professional, knowledgeable, and kind

My Experience

I am so thoroughly pleased I chose Vince's Auto Body. It is just about two hours from where I live but from the time I stepped in the door for the initial estimate, I felt welcomed and cared about. I say cared about because the gentleman who did the estimate knew it would be weeks before he could take the car so to ensure I was safe, he spent several minutes securing the fender and loose electrical unit. WOW! I left with the feeling I could trust this establishment and that sense only got stronger when the car was there and getting fixed. I also want to greatly applaud Michelle the office manager. She was always patient and courteous even when I got confused over my rental car reservation and the completion date. She walked with me in rain and hail to show me the work that was done. I will add that my last experience with a shop in Kingston was a disaster and took countless phone calls, including one to the VP of Auto in your headquarters, and over a month's time to get my car back the way it was prior to a deer hitting me. In fact rather than accept his mistake, the shop owner and adjustor tried to sell me a $1200 used transmission. I realize this is a review on Vince's Auto Body but the fear and worry of bringing my car in anywhere was through the roof until I stepped in to 125 Smith Street and was treated with respect and care. USAA - you have shown me why I feel so lucky to have a father who fought in Vietnam and served our country. You have given back by working with this fine provider who, one and all, helped me more than they know as my father is terminally ill and relies on me completely for all his medical and domestic needs.

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Have already told many because where I live the choice of shops are nearly nonexistent

Repair Quality

Superb work - superb customer service

Customer Service

The mechanics, the managers and Michelle the office manager were wonderful to work with.

My Experience

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I will be bringing my other car for rust repair

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They did a wonderful job and quickly

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Again great service

My Experience

Excellent work and they met the estimated completion date.

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Returned Clean

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