Viva Collision Center West
Viva Collision Center West: Your Trusted Partner for Auto Repair Since 2007, Viva Collision Center West has been a cornerstone of the El Paso community, providing top-notch auto collision repair services. As part of the Viva Auto Group, we've been serving the greater El Paso area for nearly four decades, building a reputation for quality craftsmanship and exceptional customer care. Expert Collision Repair Services Our team of highly trained and certified technicians is dedicated to restoring your vehicle to its pre-accident condition. We specialize in a wide range of collision repair services, including: Paint repair and refinishing Bodywork and frame straightening Mechanical repairs Glass replacement And more! We utilize state-of-the-art equipment and techniques to ensure precise and efficient repairs, using only the highest quality OEM or aftermarket parts.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Greg was awesome to work with. He constantly kept my wife and I updated regarding the status of our VW. He has excellent knowledge and outstanding customer service skills.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased.
Customer Service - 5.0/5.0 -
Great communication. They were very diligent about keeping me in the loop.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quick and good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My husband and I were satisfied with the repair and the customer service we experienced. Thank you so much for your great help and professional service you performed on our jeep.
Likely to Recommend - 5.0/5.0 -
I'm really thinking about buy a new car and I think the place is with Viva ford.
Repair Quality - 5.0/5.0 -
excellent customer service and great repair service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I believe the problem can be fixed with multiple people checking after the other.
Repair Quality - 2.5/5.0 -
Would have loved to give a 10, but the radiator issue set me back greatly.
Customer Service - 5.0/5.0 -
Customer service was great overall. They handled things as they should.
My Experience - 5.0/5.0 -
Awesome job by Mike and the team! Thanks for the excellent work!
Likely to Recommend - 5.0/5.0 -
Excellent team who does great work. I would definitely recommend them.
Repair Quality - 5.0/5.0 -
Mike and his team did an excellent jobin repairing my vehicle.
Customer Service - 5.0/5.0 -
Excellent customer service. The team had me out the door very quickly on the morning of the collision, and did a great job of communicating the status of the vehicle throughout the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks like new, finished job ahead of schedule, everyone (especially Mike) very helpful and courteous. What more can I say?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The customer service was excellent... the estimator that handled the repair was extremely professional and met all of my needs and answered all of my questions. However, the quality of the repair is not desirable... the bumper has runs and dirt under the paint. The paint along the panel joints appears to have been taped and the paint came up with it and then a poor attempt at covering it up was made. I also noticed a new scratch on the panel above the hatch that was not there before.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you Mike