Caliber - El Paso Mesa

4.8 (6,514reviews)
96%
5330 North Mesa St,  El Paso,  TX  79912

In operation 29 years, 16 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,514)

My Experience

John went above and beyond to get my car fixed. He was very knowledgeable and respectful. He made the ordeal of dealing with a car accident damage a little bit less stressful.

Likely to Recommend

Repair Quality

The repair was quick and perfect. The staff was very helpful.

Customer Service

My Experience

Thank you to everyone involved. I’m very pleased with the service and results of your work.

Likely to Recommend

Repair Quality

Customer Service

My Experience

John was super great. It is awesome that you communicate every step of the repair process. It makes us feel more at ease. Thank you so much

Likely to Recommend

Service was great

Repair Quality

Communication on progress was great. John was awesome and very attentive

Customer Service

Everyone was great

Returned Clean

Likely to Recommend

Repair Quality

Great Service

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Everything was great!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Job was done as described to us and was completed on a timely manner. We didn’t have to be checking on things. Thank you.

My Experience

There are a couple of scrapes on the hood of the car near the front window that I didn’t notice when I picked up the car. Oops. VIVA Toyota may have done it. I took the car in just after I picked it up. Oops. vIVA Toyota may

My Experience

The gentel man was very friend an kept me informed through the whoke process

My Experience

John was excellent! The service was completed way faster than expected and way better than I thought! So smooth and seamless.

My Experience

You guys were attentive and helpful with our needs. All our questions were addressed in timely manner and there were no issues or problems in the fixing of our car. Thank you guys so much for doing an excellent job in such a short period of time

My Experience

I was happy to see the repairs, and that they returned my car clean as new. They picked me up at the rental and had great customer service

My Experience

The whole process was seamless and stress-free, which really helped when one goes in with a car repair. John made the experience a breeze. Plus the coordination with being able to drop the rental car off at the shop was very convenient. My car looks amazing!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great professional repair job. Nice people. Great service.

Likely to Recommend

Repair Quality

Professional service all the way

Customer Service

Great aervice

Returned Clean

My Experience

Thank you for all the hard work on getting our truck repaired—Cynthia was always in contact and great to work with!!!

My Experience

Caliber Collision is the best repair shop. They did an awesome job on the repair and Service advisor John was so pleasant to work with he is very efficient, professional and great personality!

Likely to Recommend

Repair Quality

Customer Service

My Experience

An amazing job was done!

Likely to Recommend

They did amazing work and John was a great representative. I will definitely recommend caliber and I will keep coming back

Repair Quality

This was my first time going to this shop and I had a great experience. John took care of everything and provided constant updates on my car which I was very grateful for. The car was ready before the quoted time and the repairs done were very highly quality. I also received additional help and information from John regarding my car battery which was not damaged in the crash but was due to be replaced. This was one of the best experiences I’ve had with a repair shop especially after having been through an accident. John really helped ease my mind in regard to repairing my vehicle which I had been nervous about since it is a bit of an older model. I can’t thank him enough.

Customer Service

John was great and kept me informed every step of the way

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean