Viva Collision Center West
Viva Collision Center West: Your Trusted Partner for Auto Repair Since 2007, Viva Collision Center West has been a cornerstone of the El Paso community, providing top-notch auto collision repair services. As part of the Viva Auto Group, we've been serving the greater El Paso area for nearly four decades, building a reputation for quality craftsmanship and exceptional customer care. Expert Collision Repair Services Our team of highly trained and certified technicians is dedicated to restoring your vehicle to its pre-accident condition. We specialize in a wide range of collision repair services, including: Paint repair and refinishing Bodywork and frame straightening Mechanical repairs Glass replacement And more! We utilize state-of-the-art equipment and techniques to ensure precise and efficient repairs, using only the highest quality OEM or aftermarket parts.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great job well done! Jessica kept me informed and was very professional throughout the entire process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The workmanship on my Yukon was excellent! You can't tell that the vehicle had any damage or repairs made to it. Ms. J Mendoza is a vital asset to your team! She kept me up to date on where we were in the process and even went the extra mile to ensure my vehicle was fitted with the the proper oem Chevy accessories that came from the dealership when I purchased it new back in 2007!!!! You guys have an awesome team and I will highly recommend your services to family and friends!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding!!! Ms. Mendoza's professionalism far exceeded my expectations. She took the time to keep me informed of where my vehicle was in the process. She's a valuable asset to your team!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great great looks like new
Customer Service - 5.0/5.0 -
Great customer service
My Experience - 5.0/5.0 -
Great job, thank you!
My Experience - 5.0/5.0 -
Service was awesome. Jessica Mendoza sent daily progress texts and called to let us know what was happening every step of the way to completion. We appreciate her hard work and diligence. We will start repairing all our cars at viva from now on! Thank you Jessica!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service by Jessica Mendoza. She sent daily progress reports by text messaging and called to keep me abreast of what's going on.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service provided by Jessica Mendoza she is truly an exceptional advisor! My car looks brand new! Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jessica provided excellent customer service. The entire staff was very friendly and attentive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jessica was extremely attentive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I am defintly recommending the shop.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Really pleased with customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yvonne is way awesome, the best customer support/help of any person of any place of business I've ever dealt with. She rocks! Of course the guys or gals that got rid of the hail damage are awesome too!
My Experience - 5.0/5.0 -
Service was outstanding. My Camero was done a week earlier than expected and the team that fixed my car not only fixed the bumps and Scratches but they went above and beyond and detailed the interior of my car AND tightened and tuned up the overall vehicle. Even though my car is only a year old I felt like I had just driven off the lot with a brand new one. I will recommend this collision center to everyone I know. 10/10 satisfaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This shop was recommended to me, now I will most definitely recommend it too