Waconia 1 Collision & Auto

4.9 (304reviews)

98%

(952) 855-1192

524 S Elm Street, Waconia, MN 55387

98%

See Photos

524 S Elm Street
Waconia, MN 55387

Get Directions Website Email

About Waconia 1 Collision & Auto

See Photos

524 S Elm Street
Waconia, MN 55387

Get Directions Website Email

In operation 7 years.

Waconia 1 Collision & Auto is a full-service Auto Collision Repair Facility that will bring 25+ years of experience, established business and industry relationships into our new location continuing to service Carver County and the surrounding communities.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 4:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (304)

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Rating

246 Customers Rated

5 Stars

75% Complete

(228)
4 Stars

3.6% Complete

(11)
3 Stars

1% Complete

(3)
2 Stars

0% Complete

(0)
1 Star

0.7% Complete

(2)
< 1 Star

0.7% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new or better than before. The interior detailing provided as a complimentary service was a frequent highlight, described as an unexpected and delightful surprise. Communication throughout the repair process was widely commended, with customers appreciating timely updates and proactive outreach. Timeliness was another strong point, with several vehicles completed ahead of schedule. A small number of customers noted areas for improvement, including incomplete assembly upon pickup, inconsistent communication at the start of the process, and one instance of a significantly extended repair timeline. These observations reflect direct customer input and represent opportunities the shop can consider for continued growth.

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Service Quality
Timeliness
Communication

"Waconia 1 was absolutely one of the best body shops I have ever visited truly appreciate the quality of work and the employees ..." Read more

"... extremely satisfied with the work done on my car! My car looks better now than the day I bought it. Can't even tell that it was ever rear ended." Read more

"... for fixing my Honda CRV. The car looks wonderful. Your staff is amazing = all consistently helpful and responsive and positive. I so appreciate your team. Thank you ..." Read more

"The work done on my Stinger was impeccable! It looks just like the day I got it brand new!"

"Went above and beyond with customer service. More than pleased with the quality of work."

"Got quoted mid February, they got it done 2 to 3 weeks ahead of schedule"

"The speed in the quality of the Repairs was absolutely amazing"

"My car was not safe to drive so they got me in as soon as they could and got the job done in no time. Thank you!!"

"... No rental solution when way over repair time line. A 7 day process turned into 23 days of my car sitting and me having to figure out how to make do with out ..." Read more

"Great job. You finished the work in a prompt manner. Thank you so much!"

"Best communication I have ever had in the auto industry!!"

"Communication was excellent. Quality of repairs was excellent. Customer service was more than excellent. Thank you!"

"Communication was clear and consistent, repairs were completed with timeliness and quality, and the vehicle was ..." Read more

"Awesome communication and support during the entire process! Above and beyond good!"

"I never received a time line for completion. I figured it might take a week, so I just called. ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication