Waconia 1 Collision & Auto

4.9 (308reviews)
98%
524 S Elm Street,  Waconia,  MN  55387

In operation 7 years.

Waconia 1 Collision & Auto is a full-service Auto Collision Repair Facility that will bring 25+ years of experience, established business and industry relationships into our new location continuing to service Carver County and the surrounding communities.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (308)

Likely to Recommend

Repair Quality

They are amazing. Tires were even cleaned and inside armeralled! Definitely pleased!

Customer Service

Above and beyond!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Angie, Jessica, Jeff and Chris are great, they responded quick and took care of things in a timely manner! For all the team members at the shop you guys did great! I will recommend Waconia 1 for sure!

Customer Service

Great job !

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent customer service and quality work.

Customer Service

My Experience

When I picked up my car today, it looked brand new both inside and outside. A wonderful job! I am totally pleased.

Likely to Recommend

Outside of the communication gap and somehow my claim being closed initially I’m very happy with the repair.

Repair Quality

Everything looks great!

Customer Service

The staff was very welcoming and helpful. However, I was never informed when the parts where in to schedule the repair. I had to call to inquire.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great service!

Customer Service

Jessica was the best!! So easy to work with and went the extra mile to ship personal effects to the employee assigned to the car. We are very happy!

My Experience

I received emails right away after dropping off my vehicle. One said I would be receiving updates. The only update I received was calling after 3 days in the shop to see where things were at because I had heard no updates. I was informed where the repairs were at and that I should be able to pick it up on Monday. Heard nothing the rest of the week for updates until I got an email saying it would be completed that day. Simple updates along the way would have been much appreciated, but not given. Vehicle is in for service/disassembly and parts being installed/prepped for painting/in paint process/ paint complete and cleanup in process/anticipated completion date are some examples of simple yet effective updates that would have made a difference in the experience with your shop. Outside of that, the experience was a good one.

My Experience

You guys killed it. I was totally impressed with every employee!

Likely to Recommend

Repair Quality

Took almost 2 weeks for a simple antenna change and got my car with marks on the seats and roof and minor scratches outside

Customer Service

The staff is very courteous

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

Thank you all so much for the great work on our Odyssey, it looks great inside and out. We appreciate the accurate estimate and accurate expectation on when the work would be completed. Thanks again!

Likely to Recommend

Highly recommend Waconia 1, work is always top notch!

Repair Quality

Customer Service