Waconia 1 Collision & Auto

4.9 (310reviews)
98%
524 S Elm Street,  Waconia,  MN  55387

In operation 7 years.

Waconia 1 Collision & Auto is a full-service Auto Collision Repair Facility that will bring 25+ years of experience, established business and industry relationships into our new location continuing to service Carver County and the surrounding communities.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (310)

Likely to Recommend

Repair Quality

They did a very good job..very happy with there work

Customer Service

Awesome

Returned Clean

Likely to Recommend

Never

Repair Quality

They did not communicate properly about pricing, charged me for the insurances upcoming payment of an extra 467 dollars.. they did not fix a large panel gap that I pointed out to them and they even circled it on the truck but refused to fix it. The panel that they replaced has 4 to 5 small dents in it also?.. and the decal sticker they replaced they left a bunch of air bubbles under it. Then they had an entire day to get it washed but when I went to pick it up it was completely dirty. They lied saying the vehicle would be kept inside during a rainstorm but it was obviously not because of how dirty it was. They must of left it dirty on purpose to hide all the things they decided not to fix on it. Scratches were left as is as well. Very unhappy with how things went. Chris did he best to avoid discussing anything that was not fixed on the vehicle and like I said proceeded o charge me for the insurances remaining payment.. I would like compensation for the work that was purposely avoided and attempted to be swept under the rug. The panel replaced looks terrible. If it is a brand new panel why are there small dents in it?

Customer Service

Like I said in the previous comment

My Experience

Did a great job on repair and service.

Likely to Recommend

We will recommend no other shop! You have our business

Repair Quality

Amazing service and the car looks great!! We are so appreciative of the extra things you did to make the entire car look amazing! We will recommend you to all of our friends!!

Customer Service

Excellent!!!

Returned Clean

Likely to Recommend

Repair Quality

10++ - I wish there was a higher number than ten to show & explain my experience with Waconia 1 Collison. I say this because at the time of needing service I had a lot going on and they were great with keeping in touch about my car every step of the way. When I got in my car it was beautifully cleaned and that was unexpected and very VERY much appreciated. Thank you all at Waconia 1 Collison for the work and time you put in my car! I will be back if I ever need anything, that's for sure!

Customer Service

10++ - I wish there was a higher number than ten to show & explain my experience with Waconia 1 Collison. I say this because at the time of needing service I had a lot going on and they were great with keeping in touch about my car every step of the way. When I got in my car it was beautifully cleaned and that was unexpected and very VERY much appreciated. Thank you all at Waconia 1 Collison for the work and time you put in my car! I will be back if I ever need anything, that's for sure!

Returned Clean

My Experience

Communication was great and vehicle looks wonderful!

Likely to Recommend

Repair Quality

They did a great job!! We will be back!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Awesome Customer service

Returned Clean

My Experience

Excellent work, customer service and fast scheduling. Even the inside detailing was a wonderful surprise. Thank you!

Likely to Recommend

Yes. I will.

Repair Quality

Everyone was great. Communication was solid. Craftsmanship too.

Customer Service

Jessica rocks.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

A perfect job. Everything went as promised.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The assessment process was so easy and quick. The coordination with the insurance carrier was seamless. The timeframe and quality of the work was tremendous. The extra "treat" of the detailing of the inside of the car was "icing on the cake". So very impressed with this business.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service