Waldorf Toyota Inc.
2600 Crain Hwy,
Waldorf,
MD
20601
USA
Waldorf Toyota Collision Center is dedicated to repair excellence through advanced level training.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Acura
Ford
Honda
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as restoring vehicles to like-new or better-than-new condition. The communication throughout the repair process stands out as a major highlight, with many customers appreciating regular text and status updates that kept them informed every step of the way. Timeliness is another strong point, as numerous customers noted their vehicles were completed ahead of schedule. The front desk and administrative staff received frequent commendations for their professionalism, friendliness, and attentiveness. A few customers noted areas for improvement, including concerns about incomplete repairs, alignment issues post-repair, and occasional communication gaps, but these represent a small minority of the overall feedback. The overwhelming majority of customers expressed high satisfaction and willingness to recommend the shop.
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Service Quality
"... crew, I would recommend Waldorf Toyota to everyone. I received topnotch service. Cudos to everyone!!!!!!"
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"Excellent workmanship. Truck looks better than new. Pleasure to deal with. They made the entire process ..."
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"The car looks and drives just like it did before the accident. The only hint that anything happened is that one ..."
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"My car was well-cared for after I dropped it off for repairs. The check-in process was so smooth and it felt like ..."
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"... that my insurance did not cover for rental. Also, the drive of my car is not as smooth as before, the alignment is off and the ride is uneven, this should have been corrected, ..."
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"Front desk service was awesome. Regular updates and vehicle was completed 8 days early. Highly recommended"
"... never had to question the status of my repair because they notified me of every update and even finished a day ahead of schedule."
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"The repair took longer than a month, shouldn't have, and Enterprise rental is charging me $636 that my ..."
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"I enjoy working with y'all to get my car repaired.You're a fast and accurate. Had my car to me in no time.Thank You Toyota"
"... when I was informed of the expected completion date. The communication was outstanding during the process. Thank you"
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"From start to finish, I was kept abreast of the status of my repair. The customer service was top notch with every interaction ..."
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"I was kept up to date throughout the process and the truck looks like nothing ever happened."
"Excellent communications, and customer service. The body damage repair, along with the paint job, ..."
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"All decisions concerning the repair were made without my knowledge, input, nor consent."
Peggy
(Toyota owner)
reviewed 8/7/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Giovanni
(Ford owner)
reviewed 8/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loved the update texts. The work is excellent
Customer Service - 5.0/5.0
Returned Clean
Timothy
(Chevrolet owner)
reviewed 8/7/26
My Experience - 5.0/5.0 -
Waldorf Toyota has always done a Awesome job that’s why I always come back!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Matthew
(Toyota owner)
reviewed 8/6/26
My Experience - 5.0/5.0 -
You did a good job thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Bruce
(Subaru owner)
reviewed 8/6/26
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Garland
(Dodge owner)
reviewed 8/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Clyde
(Mercedes-Benz owner)
reviewed 8/1/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kenneth
(Mitsubishi owner)
reviewed 7/30/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kim
(RAM owner)
reviewed 7/30/26
My Experience - 5.0/5.0 -
Job well done. It was a pleasure working with all of you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great working with all of you. It was a pleasure to come to a place with good customer service in today’s world.
Customer Service - 5.0/5.0 -
See previous comment on previous question
Returned Clean
Faith
(Toyota owner)
reviewed 7/29/26
My Experience - 5.0/5.0 -
I thought I was going to be without my car for a long period of time, but I was pleasantly surprised when I was informed of the expected completion date. The communication was outstanding during the process. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Wc
(Toyota owner)
reviewed 7/27/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Adrianne
(Nissan owner)
reviewed 7/27/26
My Experience - 5.0/5.0 -
Staff excellent. Repair outstanding .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Deborah
(Toyota owner)
reviewed 7/24/26
My Experience - 5.0/5.0 -
The Toyota team did a wonderful job in a short period of time and changed my oil when I asked them to. Thanks for the great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Maurice
(Hyundai owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a pleasure working with them. Tip top professionals.
Customer Service - 5.0/5.0
Returned Clean
John
(Acura owner)
reviewed 7/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kent
(Honda owner)
reviewed 7/21/26
My Experience - 5.0/5.0 -
Always happy with the service and results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Renault
(Kia owner)
reviewed 7/20/26
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Laverne
(Toyota owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Lisa
(Honda owner)
reviewed 7/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Patricia
(Toyota owner)
reviewed 7/16/26
My Experience - 5.0/5.0 -
Waldorf Toyota was Outstanding. From the staff, environment and the crew that repaired my vehicle, I give my sincere appreciation to everyone. I would recommend Waldorf Toyota to everyone. Outstanding performance in every step of completion.
Likely to Recommend - 5.0/5.0 -
I would recommend Waldorf Toyota to any and everyone!
Repair Quality - 5.0/5.0 -
The service I received was OUTSTANDING!!!!! From the staff, atmosphere, repair crew, I would recommend Waldorf Toyota to everyone. I received topnotch service. Cudos to everyone!!!!!!
Customer Service - 5.0/5.0 -
Cudos to everyone!!