Waldorf Toyota Inc.

4.8 (2,443reviews)
96%
2600 Crain Hwy,  Waldorf,  MD  20601

Waldorf Toyota Collision Center is dedicated to repair excellence through advanced level training.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (2,443)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as outstanding, thorough, and restoring vehicles to like-new condition. The communication throughout the repair process is a standout highlight, with many customers appreciating regular text updates and proactive status notifications. Timeliness is another strong point, as numerous customers noted their vehicles were completed ahead of schedule. The front desk staff and overall team professionalism receive frequent commendations. A few customers noted areas for improvement, including incomplete repairs, alignment issues post-repair, and occasional communication gaps, as shared directly in their feedback.
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"The service I received was OUTSTANDING!!!!! From the staff, atmosphere, repair crew, I would ..." Read more
"Excellent workmanship. Truck looks better than new. Pleasure to deal with. They made the entire process ..." Read more
"My car was well-cared for after I dropped it off for repairs. The check-in process was so smooth and ..." Read more
"... back in good working condition. I appreciate their attention to detail, quality of work, and commitment to customer service. I would definitely recommend ..." Read more
"... appreciated the texts giving me updates about my car. It looks showroom new! You guys are awesome and I will be recommending you to family and friends ..." Read more
"The work was done well, completed almost a week ahead of the quoted time. The office work was done quickly and they contacted ..." Read more
"It was available a day earlier."
"... because they notified me of every update and even finished a day ahead of schedule." Read more
"My Vehicle was ready 4 days before the expected time! Excellent!!"
"The repair took longer than a month, shouldn't have, and Enterprise rental is charging me $636 that my ..." Read more
"... when I was informed of the expected completion date. The communication was outstanding during the process. Thank you" Read more
"From start to finish, I was kept abreast of the status of my repair. The customer service was top notch with every interaction ..." Read more
"I was kept up to date throughout the process and the truck looks like nothing ever happened."
"All decisions concerning the repair were made without my knowledge, input, nor consent."
"Good job as far as I can see for the time being. Good communication. On time schedule. I appreciate the good service which is hard to get these days. ..." Read more

Likely to Recommend

Repair Quality

My car looks amazing! Very happy with the results, staff was so kind and helpful. And whoever detailed my car did an awesome job! Thank you so much!

Customer Service

Returned Clean

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My Experience

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Very professional

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My Experience

The long scratch on the back passenger side is still there. Only thing not done

My Experience

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Returned Clean

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My Experience

Thanks for the job well done! U guys rock!

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My Experience

Great service all around!

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Returned Clean

My Experience

Outstanding work done Kelly was putstanding

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Repair Quality

My car looks absolutely new. Thanks for the great job!

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Returned Clean

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My Experience

The work was done well, completed almost a week ahead of the quoted time. The office work was done quickly and they contacted the rental agency and had me picked up. I am very satisfied with everything that was done.

Likely to Recommend

Repair Quality

Customer Service

My Experience

This entire experience has been the best I could ask for. Kelli was incredible and explained everything throughout the process, the communication along the way was clear, and I was given a very reasonable timeline for repairs. The team took great care of my vehicle. Wonderful job, I was so happy to drive away today in what has been my dream vehicle!

My Experience

Waldorf Toyota did an excellent job repairing my vehicle. Their service team was professional, thorough, and kept me informed throughout the repair process. They identified the damage, completed the necessary repairs, and made sure my vehicle was safe and back in good working condition. I appreciate their attention to detail, quality of work, and commitment to customer service. I would definitely recommend Waldorf Toyota to anyone needing reliable vehicle repairs.

My Experience

The team did an excellent job in repairing the damage to my car. The added benefit was the brand new look to my car. It was washed, possibly buffed, vacuumed and the rims sparkled! Thank you Toyota.

Likely to Recommend

Repair Quality

Excellent

Customer Service

Returned Clean