Wallace Collision Center

5.0 (192reviews)
100%
1625 Bluff City Hwy,  Bristol,  TN  37620
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Shop AssistantSparkles

In operation 56 years.

Wallace Imports of Bristol Collision Center has been serving the area for over a generation. In a time when many dealerships have abandoned the collision repair field, Wallace still believes it is important to offer a customer not only sales, parts, and service, but also collision repair. We are a full service collision repair facility, including frame repair. We repair most makes and models and provide a lifetime guarantee of work to the original owner. We take immense pride in our repair quality and customer service. We proudly use PPG Envirobase refinishing products.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - AVIS®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jaguar
Jeep
Kia
Land Rover
Lucid
Nissan
Ram
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Scion
Subaru
Tesla
Toyota
Volkswagen

Reviews (192)

My Experience

We we're very satisfied with the service we got & are very appreciative on how they treated us with the customer service/giving us a rental car to drive while our car was being fixed. Top service in our books.

Likely to Recommend

Definitely would recommend to family and friends

Repair Quality

We were very satisfied with the customer service/repair department at Wallace Subaru. They treated us like family and went well beyond our expectations to make everything right for us

Customer Service

Top notch service we received from customer service and repair shop

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Wallace is the closest Subaru certified shop, and they have many more certifications

Repair Quality

Can’t even tell there were dents there!

Customer Service

Kept me updated for a quick repair

Returned Clean

Likely to Recommend

Repair Quality

Excellent job painting the hood on our Subaru Outback! They even detailed the car inside and out!

Customer Service

Great communication!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Kept car way to long

My Experience

Subaru looks brand new! Thanks for making me feel so safe!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Other than having to repaint the rear quarter panel, everything was done very well

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

Great staff all around! My vehicle has never looked better. Will never take my business anywhere else, and would recommend to anyone.

Likely to Recommend

Yes, I would recommend them to everyone.

Repair Quality

Friendly staff and great quality work!

Customer Service

The staff was very attentive and helpful throughout the process.

Returned Clean

My Experience

Wallace made working with insurance a breeze. Staff was polite and courteous, could not be happier with my vehicle!

My Experience

Looks great! Thanks so much!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very easy to work with my car looks good as new!

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Repair Quality

Super friendly staff, awesome repair, and all around great experience. Will be back if I need any more work done.

Customer Service

Returned Clean

My Experience

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My Experience

Wonderful job!!

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Repair Quality

Customer Service

Returned Clean