Wayne Akers Ford
In operation 66 years.
Wayne Akers Collision is a State of the Art Repair Facility for all Makes and Models. We are Licensed and Insured and Approved by All Insurance Companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick repair looks like new
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
MY EXPERIANCE WAS VERY NICE. I WOULD RECOMMEND.
Repair Quality - 5.0/5.0 -
IS WAS A PLEASURE DEALING DENNIS AT THE COLLISION CENTER,AND THE YOUNG LADY GINA AT THE COUNTER.
Customer Service - 5.0/5.0 -
IS WAS A PLEASURE DEALING DENNIS AT THE COLLISION CENTER,AND THE YOUNG LADY GINA AT THE COUNTER.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on the vehicle and was very satisfied with their customer service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
Poor communication
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
Work was not complete. I have to bring truck back to have bumper repaired. should have been fixed first time. Bad communication
Customer Service - 2.0/5.0 -
Bad communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
I would of been more satisfied if there was better communication about how long it would take to fix my car.
Customer Service - 2.0/5.0 -
I called several times and continued to get transferred to someone else. When I finally reached the person I needed to talk to I had to leave a voicemail. I did this several times and finally ended up driving to the location to talk to the person about my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
The repairs look to be completed in the end in good order.The repair was originally estimated to be 4 business days. After very limited follow up from the collision center the expected completion got pushed back multiple times to a total of 12 business days. At one point my phone call back n Aug 15th initiated the check for a part delivery that occurred 2 business days prior on Aug 11th. The customer should not have to call multiple times to check on the status, expected completion, or iniate the next steps of the repair process. For 2 business days the new hood was not worked because of this. At the same time my phone call and voice message was not returned on Aug 12th or Aug 15th. The lack of clear updates continued into week two with more delays pushing the expected completion date back . Lastly another part was discovered to be needed on Aug 17th further delaying the completion until it was received from another dealership. Either the repairs were not being done or the communication was so misguided that the expected completion continually got pushed backed.
Customer Service - 2.0/5.0 -
The repairs look to be completed in the end in good order.The repair was originally estimated to be 4 business days. After very limited follow up from the collision center the expected completion got pushed back multiple times to a total of 12 business days. At one point my phone call back n Aug 15th initiated the check for a part delivery that occurred 2 business days prior on Aug 11th. The customer should not have to call multiple times to check on the status, expected completion, or iniate the next steps of the repair process. For 2 business days the new hood was not worked because of this. At the same time my phone call and voice message was not returned on Aug 12th or Aug 15th. The lack of clear updates continued into week two with more delays pushing the expected completion date back . Lastly another part was discovered to be needed on Aug 17th further delaying the completion until it was received from another dealership. Either the repairs were not being done or the communication was so misguided that the expected completion continually got pushed backed.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Great job Repairing the car. However it took two months to repair and people weren’t getting back to me or giving me updates that’s why I gave it an eight in satisfaction. I had to call up Geico several times to find out the status of my car.