Wayne Akers Ford
In operation 66 years.
Wayne Akers Collision is a State of the Art Repair Facility for all Makes and Models. We are Licensed and Insured and Approved by All Insurance Companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Thank you very much. Great job thank you again
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Could have been faster, but you were at the mercy of Honda to deliver the right part the first time. Sorry you and I both had to wait for the second trip,
Customer Service - 5.0/5.0 -
Your people were great!
My Experience - 5.0/5.0 -
Excellent service! Staff was excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 2.5/5.0 -
The gap between the hood in the fender is a lot wider than it was before
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Multiple issues: picked up my car today and was surprised and very disappointed how dirty it was inside snd exterior. Obvious glue still on window from a car sticker being removed yet not cleaned. Inside car dirty as well. Communication real bothersome problem. Today before I picked up my car I tried to call to find out if and what time it would be ready. Very frustrating experience as I called 7 times in a row. No option to reach collision repair or an operator for assistance . Only option is service snd prompts do not work. Awful phone system . No option to put in extension either. No One kept in touch with me except for last few days. Was not told until last minute that my car would not be ready on time. . I could not reach anyone on phone so drove there to find out delayed until next day. Would not return. .
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
Car have glue all over it the the passenger door cannot open from inside that they work on the the left side it is very messy, I thought I would get a better job done on my car that’s why I chose there but i make a huge mistake by going there…. Terrible very disappointed….
Customer Service - 0.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
License plate was damaged for some reason after the repairs. Was car backed into a another? It was fixed for me, but I did not understand the issue.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes you did a great job on my Juke,hope I don’t need again but I will recommend you to my friends 👍👍👍👍👍👍🇺🇸🇺🇸🇺🇸🙏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brian was the best! Kept me informed with the progress of my car. The outcome my car looks great!
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
All my contacts were very courteous. The initial estimated time required to complete the repair was 2 weeks. It took just short of 7 weeks to complete the repair. During this almost 7 weeks, I was told several times that the vehicle was nearing completion by text and verbally. It would have been preferable to be given a more accurate time table. As a courtesy for the extended time required, the Collision Center picked up the cost for the rental beyond the 30 days covered by Allstate. This was an involved repair. I am satisfied, thus far, with the quality of the repair. Although I am not a collision expert, it appears that the manufacturer’s tolerances were probably not met regarding how the body panels were placed. The paint color match appears to be blended well. There are no rattles.
Customer Service - 3.5/5.0 -
Please refer to my previous comments.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brian and your entire staff were totaly awesome
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
No comments
Repair Quality - 0.5/5.0 -
My car was not even fixed correctly. I had to go two times too
Customer Service - 0.5/5.0 -
My car was not fixed correctly. I had to go back there two times and I have to go back again because they are ordering some stuff to fix the door.
Likely to Recommend - 5.0/5.0 -
Brian and the team in the office always take good care of me and provides excellent customer service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 1.0/5.0 -
They had my car for over a month and i still had to come back and have my headlights reprogrammed. The issue was not resolved.
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Painting around the rear window that was replaced could have been better.
Customer Service - 5.0/5.0 -
Dennis was on top of everything. He kept me informed and went above and beyond.