Wayne Akers Ford
In operation 66 years.
Wayne Akers Collision is a State of the Art Repair Facility for all Makes and Models. We are Licensed and Insured and Approved by All Insurance Companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
It’s been a nightmare. I can’t get a hold of anyone who can tell me anything. They had it apart for a week before they noticed they needed another part. The paint was the wrong color. And then the guy in charge of the job goes on vacation and no one can tell me anything
My Experience - 5.0/5.0 -
Excellent, highly recommended dealership very clean professional staff providing timely and above excellent service
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dennis kept me well informed and provided 5 star customer service.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Cosmetically, the car looks perfect. Since dent pullers and fillers was used instead of parts. I have no idea of the "shelf life" of the repair. I was considering buying this car off the lease and now I am having second thoughts about doing so. Notwithstanding, Dennis Ruggerio was professional and courteous.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.0/5.0 -
No communication No returned calls Went to office on several occasions Brian was never available
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
Car has been in repair since 3/12 . I was told it was complete and was delivered to me with safety features reduced. In addition to being without a car for 3 months I have incurred additional expenses of $980 since I had to extend my. Lease two months waiting for the car to be repaired.
Customer Service - 4.0/5.0 -
Dennis Ruggiero tried very hard to accommodate me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jessica was amazing
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I WISH I COULD GIVE A -1
Repair Quality - 0.5/5.0 -
This was absolutely positivity the worst experience I have ever had
Customer Service - 0.5/5.0 -
They continue to lie about when my car would be ready they told me 4 days and they kept my car for 6 weeks!!!! I tried to make sure I would have my car back A.S.A.P. I am a Uber driver and I loss so much money with them once they get your car in there and I signed the papers for them to get paid direct they treated me like pure SHIT!!!
Kept me Informed?
No
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dennis & staff are professional and communicated well with updates, etc.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brian was exceptionally good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
On time with repair , customer service in person great , phone customer service no so great, car was given back clean