Wayne Akers Ford

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Will return if I ever need to.

Repair Quality - 5.0/5.0 -

We were very happy with our experience !! Things went very smooth in a timely matter. Our go to place now. Thank you guys!!

Customer Service - 3.0/5.0 -

Had a little issue on our first time. I think the lady was having a bad day. But when we went to pick up everything was great...same lady but great so everything good!

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

One of the worst experiences I’ve ever had with a body shop. My car is covered with overspray and there are several areas on my car where the paint is damaged from being in your body shop. This is all documented with your collision office and I will be bringing the car back so that you can attempt to make it the way it was when I brought it to you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

All overall bad experience

Repair Quality - 0.5/5.0

Customer Service - 1.0/5.0 -

Not good

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Perfect

Customer Service - 5.0/5.0 -

Very nice people

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Perfect job

Customer Service - 4.5/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 3.5/5.0 -

Picked up car with low tire. Who does that? Not a first rate service center.

Customer Service - 4.0/5.0 -

Stayed in touch.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

The repair is sloppily done, the work was not done when promised issues we discussed was not done

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Wanted to give a 10 but can’t quite put it up there with gods work! Friendly, professional, expeditious, great quality work. The only deficiency was not having a shuttle ride as scheduled.

Customer Service - 4.5/5.0

My Experience - 0.0/5.0 -

Not a quality work, and you charge the insurance for the damage that was NOT done from the accident

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0 -

Did charge the insurance for work that was not involved in the accident

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Only because you forgot to fix the rear view mirror

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service from rental ease to communications via text messages to keep me updated.

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0 -

I would like a the car clean inside and out

Repair Quality - 3.5/5.0 -

I just ick up the car so I not sure I will in a few dsys

Customer Service - 3.5/5.0 -

The one thing that I had a few repairs in the past i noral get back the that Detail clean my car wasn’t even close to being clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am completely satisfied with the customer service experience. The repair of my car looked so amazing. Your company did a terrific job repairing my vehicle. Thank you

Customer Service - 5.0/5.0 -

The customer service was great. I was welcome as soon as I came in and the lady greeted me although she was busy on the phone. The time wait was perfect... Thank You

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

I’m waiting for you to fix the sensor on my car, please call me when you’re ready thanks

Customer Service - 3.5/5.0 -

When you’re ready to fixed the sensor let me know

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0