Wayne Akers Ford
In operation 66 years.
Wayne Akers Collision is a State of the Art Repair Facility for all Makes and Models. We are Licensed and Insured and Approved by All Insurance Companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
You doing good
Repair Quality - 5.0/5.0 -
Wayne Akers working very well. So, you're really professional
Customer Service - 5.0/5.0 -
Very satisfied
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
The was a little lumpy in the areas and could see the discoloration. Overall it’s fine.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication. End repair looks great. Would highly recommend this shop moving forward!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Receptionist issue
Repair Quality - 5.0/5.0 -
My car issues were addressed perfectly and I appreciate that. There was a woman in reception of body shop that was easily the nastiest woman I had ever met. It actually made my drop off very unpleasant. The younger of the receptionist did all she voyld to make it better. I hope she doesn't do that to everyone.
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
am satisfied with the repair of my vehicle. Thank you to the entire staff. I especially want to highlight the kindness of the receptionist, S. Hope Gonzalez, and the professionalism of the estimator, Dennis Ruggiero
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great communication all forms from insurance was available when I arrived
Repair Quality - 5.0/5.0 -
Thank you all for such a great job and your services. The repairs looks great. I was treated as a customer with privileged. You all kept me informed 😊😄 and the updates help ensure me that you care. I will recommend others.
Customer Service - 5.0/5.0 -
The best. Very good timing mattered. Know wait.
My Experience - 5.0/5.0 -
Everything was fine the job was done very good and professional I have no complaints my car is better than before I’m very happy thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good and perfect job I’m completely satisfied and happy thank you
Customer Service - 5.0/5.0 -
Good communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dennis in the collision center made sure my vehicle was properly fixed, and followed up with updates throughout the process.
Customer Service - 5.0/5.0 -
All staff members were very helpful and accommodating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dennis is an absolute 20 not 10. He really watched out for my car and didn't release it until he was 200% sure it was fixed. He has a great bedside manner. He's definitely a keeper. If he treats all your customers like he did me, you will always have people coming back. Too bad you can't clone him. Lol.
Customer Service - 5.0/5.0 -
The front desk was also amazing, friendly and kind.
My Experience - 5.0/5.0 -
I could not be more impressed with the whole team at Wayne acres body shop. They were all extremely professional and courteous and made the process of getting my car repaired as simple as possible. Communication was clear and abundant. I was given very specific timelines and received updates throughout the whole process. I hope I never get into another accident, but if I do, I know where I'll be taking my car for a repair.
Likely to Recommend - 5.0/5.0 -
I would recommend anybody for doing business with the the collision center. I wish I could say the same thing for the regular service department, but they are nowhere close to the level of service as the body shop.
Repair Quality - 5.0/5.0 -
The car looks brand new. Not only did they fix the area that was damaged, but they also cleaned and polished the rest of the car.
Customer Service - 5.0/5.0 -
Just to be clear, this is working with the paint shop staff and they were excellent. They were very cordial, professional, well informed and made this process seamless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
good
Repair Quality - 5.0/5.0 -
dennis ruggiero #10
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I already have can you get Lincoln''s?
Repair Quality - 5.0/5.0 -
Both Dennis and Hope did a great job. I would recommend them and I have
Customer Service - 5.0/5.0 -
Good job
Likely to Recommend - 5.0/5.0 -
Extremely pleased!
Repair Quality - 5.0/5.0 -
Dennis, and everyone there that I had contact with, were extremely professional and meticulous in making the repair perfect!
Customer Service - 5.0/5.0 -
Everyone was friendly, helpful and answered my questions.
My Experience - 0.0/5.0 -
It has been a complete TRAIN WRECK!!! If l ran my business the way you operate the body shop l would be out of business. You were kindly recommended by all states insurance company. It has been the worst experience ever.!!! To replace a hood and paint it took from June 9, till June 30, 22 days. And after going there to pick up the vehicle they told me there’s a larger scratch on the hood and there is. Now I returning it on Monday 7-7-25. To have the hood painted again it has been an over expense for a rental during that time. That’s my experience plus more no communication. No one answers the phone. No one calls you back..
Likely to Recommend - 0.5/5.0 -
I have a plumbing business, I ran my company like this body shop. I would be out of business in no time.!
Repair Quality - 0.5/5.0 -
I have did the survey already, this is the second please read the first.
Customer Service - 3.0/5.0 -
Everyone was very courtesy, But a lack of communication with the customer. The old saying the right hand doesn’t know what the left hand is doing.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Waiting on last part/parts to arrive and to be installed. Picked up the vehicle today to avoid additional rental car costs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an excellent job with paintless dent repair from hail damage. Would recommend for this type of repair.