Wayne Akers Ford
In operation 66 years.
Wayne Akers Collision is a State of the Art Repair Facility for all Makes and Models. We are Licensed and Insured and Approved by All Insurance Companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The office workers were professional and friendly.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great contact kept us informed on progress. Excellent work looks beautiful. Friendly staff
Likely to Recommend - 5.0/5.0 -
Excellent experience
Repair Quality - 5.0/5.0 -
Nice job 👍
Customer Service - 5.0/5.0 -
Nice work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck was vandalized by someone. Wayne Akers Ford sent their tow truck to pick it up take it all the way back. Went through everything to make sure they found every problem that someone has caused to my truck. I have never been to wayne aker Ford I've always went everywhere else. I will now take my business to Wayne aker ford.
Customer Service - 5.0/5.0 -
Every time I had a question a concern about my truck Dennis got right back with me with an answer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
No communication about the progress of the repairs - none. Very, very poor job keeping me informed.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
there was little to no communication with the progress of the repair. What was supposed to be a "3-4 day" job, took over 2 weeks.
Customer Service - 3.0/5.0 -
I stood at the counter to pick up my vehicle for several minutes before the young lady working the desk looked up and realized she had a customer. She had her face buried in her phone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dennis Ruggiero was excellent to work with. He provided daily texts with the progress on fixing my car.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The back rear tire makes a thump noise. Needs to be fixed.
Likely to Recommend - 3.5/5.0 -
Because I didn’t buy my car from Wayne Akers, bought my car from Mullinax Ford which is the greatest.
Repair Quality - 4.5/5.0 -
Had to take it back because repairs were incomplete. Now it’s better and completely satisfied
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I been a member with ford since 2015, i bought my first mustang in 2015 and my next mustang in 2023. I always loved the history in the brand but the way things were handled on my claim I’m pretty disappointed things didn’t go the way I anticipated things to be. Not only did I not get my car back on the day it was scheduled to be returned but I also received news my car would not be able to be fully finished for a two part set that was on back ordered. I was trying to give them the benefit of the doubt but upon going to pick up my vehicle I noticed besides the one pice being on back order- there was still a error on The fix that didn’t sit well with me that I originally pointed out at the beginning. Besides the part being on back order- my front bumper was still not fixed properly and was not flushed properly from the incident. I don’t know if this will cause future damage to my lights until it gets resolved but I hope it gets resolved right away. I still ended up paying my deductible even though I felt like a half fast job and hope that it gets resolved quick until then I’m pretty disappointed of the whole experience!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Denis did a wonderful job managing the body shops repairs upon my car. I would highly recommend your dealership for any such repairs. Your customer service, and workmanship were outstanding Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dennis was fantastic
My Experience - 5.0/5.0 -
I’m very happy about this service and your attitude the way you talk with your customers Thank you so much I will see you again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very efficient and responsible.
Customer Service - 5.0/5.0 -
Excellent and friendly