Weeks Collision Center

4.6 (265reviews)
90%
10756 State Highway 149,  West Frankfort,  IL  62896
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (265)

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Great service & great staff!!!

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They did the job set forth of them with a great outcome

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They did a great job of repairing the damage

Customer Service

Any question asked I was given the answer to even if I didn't like the outcome (parts on back order)

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I would tell anyone about Weeks. They where very helpful in all category

Repair Quality

I was very pleased with my car being fixed at Weeks.!

Customer Service

I was very pleased that they helped me. With getting my car done quickly. Because it was my only transportation to work. Thank you for that.!

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Overall the job was completed, the people were nice, and did work to fix the problem with the fuse.

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Repair Quality

I know that it takes time to get parts in at this day and time and the truck looked good when I did finally get it back but there was a few things on my itemized bill that didn't need repaired and I was very upset when I did come to get my truck that the front passenger tire was completely flat and the battery was dead as a hammer and also that the technician that put the new fan clutch on did not tighten the bolt enough on align the hydraulic line properly therfore resulting in a sporadic clicking when the clutch vibrated and resulted in the hydraulic line coming into contact with the fan blades

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I would definitely recommend!!

Repair Quality

This is the second time we have had to have repairs and the repairs have been great! (Hopefully the deer stay away now) 😂

Customer Service

Customer Service has been great as well, both times.

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Likely to Recommend

Repair Quality

Horrible. Would never recommend service there. Was lied to about how long the repair would take. Was originally told 3-4 weeks with the hold up being waiting on parts. Parts came in but then received the excuse we are backed up and don’t have enough help. 10 weeks after Week’s received my car it was finally finished with more engine lights on than what it came in with. Very upset with their service, length of time to complete the project, and overall quality of what was done and what needed to be done. They need a total management makeover because everything about this place sucks!

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4 months to get car back was excessive

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The only place for repairs

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It took a long time to get done but it was done well

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Friendly and courteous.

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My car looks great, can’t even detect that there was any damage! So far it’s running great as well!

Customer Service

Always upfront about the length of time the car would be in the shop due to all of factors they faced such as getting parts in and all of the other cars ahead of me. Always responsive, understanding and honest.

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