West Coast Collision Center
In operation 41 years, 20 years at this location.
West Coast Collision Center is a family owned and operated auto repair business that has been serving the community since 1985. We specialize in all makes and models. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great workmanship and kept us informed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was finished within the stated timeline and the work was perfect! My representative Ken was courteous and informative, and professional.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was great and car looked just like it did before. Would recommend to anyone in need of repairs.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Thank you,quality work
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
If there were negative numbers I would put negative. I have a high position and know A LOT of people and will make sure I spread the word
Repair Quality - 0.5/5.0 -
I am absolutely disgusted by west coast collision. The guy on the phone was actually arguing and yelling at me about the damages on MY jeep that were a direct result of being rear ended. I spoke with my claims person from Geico (which is the woman who hit me’s insurance company) Kate this morning. She apologized over and over for the rudeness and incompetence of west coast collision. She told me that they would tow my jeep back (as it’s broken down 2 days after west coast collision”fixed” it) and have it repaired the RIGHT WAY irregardless. Then I get a call from west coast collision arguing with me that the damage is not related. It absolutely is related as I’ve never had problems with my jeep until I got rear ended. I told him that my jeep was pushed forward about 4 feet when she hit me and he was basically calling me a liar and saying that the back end doesn’t match that damage. Meanwhile her insurance company is telling me not to worry and it will all be fixed and yes they believe it is related. The guy even told me that I didn’t change my 02 sensor! I said it was changed less than a year ago! He said “no they would have changed it when they put on the new exhaust”. THE NEW EXHAUST WAS PUT ON LESS THAN A YEAR AGO!!!! It’s a dual exhaust on a single exhaust jeep!!! Then he tells me he drives his nieces jeeps and he works on jeeps all the time and actually argues with me on the phone. I’ve already contacted my attorney. I am not dealing with this guy and I have told everyone I know to steer clear of west coast collision. I spent 15 minutes arguing and being yelled at by a so called “mechanic” when her insurance company has already told me they will pay for everything. You need to find better help! When I uploaded a video to Facebook I got over a dozen messages from people who have had the same problem as I did. You might want to investigate this guy because I even told him that it sounds like he’s getting a “payoff” from insurance companies. Either way he had zero right to raise his voice or talk to me the way he did. All I know is that his name is Steve and I don’t want him anywhere near my jeep.
Customer Service - 0.5/5.0 -
Extremely rude
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was really happy with the work on my Hyundai Elantra. It took a couple days longer than I expected but that was because they needed to order a headlight. They were great about communicating with enterprise on my rental. A+ would return in the future.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I say you have been the most professional and reliable shop I have taken my business to. Thank you for your service and your support, won’t hesitate to recommend and use your services in the future