Gerber Collision & Glass - New Port Richey

4.9 (1,048reviews)

97%

(727) 232-4098

5622 US-19, New Port Richey, FL 34652

97%

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5622 US-19
New Port Richey, FL 34652

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About Gerber Collision & Glass - New Port Richey

See Photos

5622 US-19
New Port Richey, FL 34652

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - New Port Richey offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Ram

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Website

Reviews (1,048)

Sort By:
Newest
Rating

896 Customers Rated

5 Stars

77.2% Complete

(809)
4 Stars

4.2% Complete

(44)
3 Stars

1% Complete

(10)
2 Stars

1% Complete

(10)
1 Star

0.3% Complete

(3)
< 1 Star

1.9% Complete

(20)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including regular text, phone, and email updates throughout the repair process. Timeliness is a strong theme, with numerous customers reporting their vehicles were completed ahead of schedule. Staff friendliness, professionalism, and willingness to go above and beyond are frequently highlighted. A few customers noted minor concerns such as interior cleanliness after repairs, occasional paint match issues, and isolated instances of incomplete repairs requiring return visits, but these were generally resolved promptly and professionally.

Select to learn more

Service Quality
Timeliness
Communication

"Incredible work Ive used Gerber collision three times every time I was completely satisfied over the top ..." Read more

"... much appreciated. Communication was excellent and my car was returned to me looking like new inside and out." Read more

"Professional and friendly staff. Workmanship is superb. Great customer service. Could not be happier ."

"We were amazed with this business. They were extremely picky about getting the repair done perfectly-like brand new. Very detailed care and excellent service. Best of ..." Read more

"... few issues with the repair that was performed, but they resolved it to beyond satisfaction and without hesitation. Definitely an amazing crew at the New Port Richey ..." Read more

"Work done very well, staff was excellent and done quicker than expected."

"I would recommend Gerber's quality of repair but I would tell anyone to make sure they stay on them to do the repair ..." Read more

"Took a very long time 2 months"

"Repair was completed faster than expected. Gerber towed my car to another location in order ..." Read more

"... an Outstanding job with work done along with being fully transparent in updating me about repairs and also with no hesitation assisted with car rental. They went ..." Read more

"The quality of the repair was excellent. The 2x weekly updated were greatly appreciated. The repair was completed ahead of schedule. Thank ..." Read more

"... experience with an automobile service company in my life.Enjoyed having an update twice a week sometimes more than that everyone was pleasant and informative. They had great ..." Read more

"The people are great and they communicated with me the entire time they had the car. Wouldn't take our car anywhere else."

"All around excellent. Communications was awesome"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Incredible work Ive used Gerber collision three times every time I was completely satisfied over the top ..." Read more

"... much appreciated. Communication was excellent and my car was returned to me looking like new inside and out." Read more

"Professional and friendly staff. Workmanship is superb. Great customer service. Could not be happier ."

"We were amazed with this business. They were extremely picky about getting the repair done perfectly-like brand new. Very detailed care and excellent service. Best of ..." Read more

"... few issues with the repair that was performed, but they resolved it to beyond satisfaction and without hesitation. Definitely an amazing crew at the New Port Richey ..." Read more

"Work done very well, staff was excellent and done quicker than expected."

"I would recommend Gerber's quality of repair but I would tell anyone to make sure they stay on them to do the repair ..." Read more

"Took a very long time 2 months"

"Repair was completed faster than expected. Gerber towed my car to another location in order ..." Read more

"... an Outstanding job with work done along with being fully transparent in updating me about repairs and also with no hesitation assisted with car rental. They went ..." Read more

"The quality of the repair was excellent. The 2x weekly updated were greatly appreciated. The repair was completed ahead of schedule. Thank ..." Read more

"... experience with an automobile service company in my life.Enjoyed having an update twice a week sometimes more than that everyone was pleasant and informative. They had great ..." Read more

"The people are great and they communicated with me the entire time they had the car. Wouldn't take our car anywhere else."

"All around excellent. Communications was awesome"

Michelle (Volkswagen owner) reviewed 9/1/26

I will be bringing it back tomorrow to have it checked out. There are rust spots all over (from welding something). My seal isn’t all the way on. My emblems are missing from both sides.

Gregory (Kia owner) reviewed 8/31/26

David (Nissan owner) reviewed 8/31/26

Carlton (Hyundai owner) reviewed 8/31/26

Christopher (Kia owner) reviewed 8/31/26

Rick and the team were nothing short of professional. Were welcoming and polite, and made every step, from drop off to pick up. 5 ⭐️’s

Theresa (Honda owner) reviewed 8/31/26

Appreciated the texts that kept me up to date on the repairs. Thank you for taking care of returning the rental car. Over all great experience.

Aris (Toyota owner) reviewed 8/31/26

Jason (Ford owner) reviewed 8/29/26

Todd (Ford owner) reviewed 8/28/26

Steven (Nissan owner) reviewed 8/27/26

Jim and Kim were amazing and handled everything efficiently and professionally. Wonderful experience

Christian (Mazda owner) reviewed 8/27/26

A flat spot in body work and the fenders weren’t rolled as well as they could have been

Richard (Hyundai owner) reviewed 8/26/26

Earl (Toyota owner) reviewed 8/24/26

Kept us informed of progress daily

Lionel (Buick owner) reviewed 8/24/26

Happy with job

Great work have given your name to a friend

Great job

Hailey (Kia owner) reviewed 8/21/26

Very helpful and kept me informed along the way also did a great job on the repairs!

Dayne (Toyota owner) reviewed 8/20/26

Brian (Hyundai owner) reviewed 8/20/26

Everyone was very professional and prompt in every aspect of the car repairs and diligent with responding and working with the other drivers insurance. Highly recommend!

Linda (Kia owner) reviewed 8/20/26

Terry (GMC owner) reviewed 8/17/26

I would recommend the company to all of my friends.

Gerber did fantastic work! My terrain looks as good as new. They also kept me informed every step of the way which I really appreciated.

The customer service was outstanding. The staff was able to answer all of my questions and keep me informed all through the process.

Shelly (Chevrolet owner) reviewed 8/17/26

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Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Gerber Collision & Glass - New Port Richey

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - New Port Richey

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,048)

896 Customers Rated

My Experience - 0.0/5.0 -

Likely to Recommend - 0.5/5.0

Repair Quality - 1.5/5.0

Customer Service - 1.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?