West Fitchburg Auto Body, Inc.
WEST FITCHBURG AUTO BODY & COLLISION CENTER is located in Fitchburg, Massachusetts, and has provided vehicle repair for auto collisions for more than 40 years. Our family-owned-and-operated body shop handles insurance claims for all foreign and domestic vehicles and also sells a variety of automotive parts and accessories, including interstate batteries, wind visors, tow bars, trailer hitches, step bars, back racks, tool boxes, and runners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | Closed |
Reviews (7)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much. My van looks like new! I also appreciate your expert handling of all the insurance issues and especially helping out with the rental. Top recommendation for anyone who needs to have their vehicle repaired.
Likely to Recommend - 5.0/5.0 -
Top notch. I highly recommend.
Repair Quality - 5.0/5.0 -
Absolutely satisfied beyond my expectations. Great service. Kept me informed, easy to communicate with and always friendly and professional.
Customer Service - 5.0/5.0 -
Excellent communicators.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Upon completion of the job I received a text message stating that they do not accept checks and charge a 3% fee to swipe a card. 3% of $4600 is roughly $140, to swipe a card. I paid in cash after multiple trips to the ATM. I just wanted to let it be known that this is obnoxious.
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and body work. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very informative and friendly people. Was very comfortable on trusting them with my vehicle. Will recommending them to my friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and informed staff. Everything happened the way they described.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work and attention to detail. Worked with insurance company to move process along. Great communication.
My Experience - 5.0/5.0 -
My vehicle looks better than new and looks like they did a complete detail in & out