West Mobile Collision

4.8 (258reviews)
95%
515 Dawes Rd,  Mobile,  AL  36695

In operation 18 years.

You have a choice when it comes to repairing your vehicle, which makes choosing a Toyota Certified Collision Center an easy decision. Our Toyota Certified Technicians are experts in the repair of Toyota vehicles, ensuring your vehicle will be repaired to Toyota factory specifications. And we recommend using Genuine Toyota Parts, designed to meet defined quality, safety and appearance specifications that cannot be replicated on imitation parts. This helps maintain your warranty and protect your investment. It's exactly what you need to get back on the road with confidence. It's this standard of quality that sets us apart. We specialize in Toyota's and Hyundai but accept all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (258)

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Repair Quality

All work performed was excellent.

Customer Service

Communication was excellent. I was kept informed at every step of the process. Staff was courteous and professional.

Returned Clean

My Experience

Amazing service!

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Repair Quality

Service was great!

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Repair Quality

They did great work.

Customer Service

They were very friendly and available.

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My Experience

Great service from Toyota West Mobile body shop. Erica was great to work with.

Likely to Recommend

I’am sure my car was the exception.

Repair Quality

I thought you all did a pretty good job. It took a.lot longer than I expected and the back seat was dirty.from installing the door.

Customer Service

Same as the first.

Returned Clean

My Experience

John in collision was the best ! I called and he called me back punctually . He kept me informed on my vehicle!! Actually probably the best service I ever received from any company!!!

My Experience

I would like to thank Erica for being the best part of Toyota West. Erica kept me informed throughout the entire process and even got me out sooner than expected. I would like to thank Melissa at the front desk for always having such a pleasant welcoming attitude. I would like to thank the team as well. My cars look amazing. I pray not to have anymore accidents but I now know where my car will be. Thank you all Erica you rock!!!!

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Repair Quality

I was very pleased with the results with the paint job on the hood and bumpers. The paint was matched exactly and blends well with the original paint on the rest of my RAV 4 XLE. Very pleased.

Customer Service

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Repair Quality

It was great service other than the fact that they misplaced my entire car and didn’t know where it was for about 15-20 minutes. Had me sweating a little! However, the repairs look great and they even fixed an issue on the driver’s door as well from a prior repair. Thanks!

Customer Service

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My Experience

Thank you very much 😊

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Repair Quality

Everything looks perfect, it was a lil trash behind my backseat and my taillights were a lil dirty but other than that perfect

Customer Service

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My Experience

Thanks for your kindness

My Experience

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Likely to Recommend

Vey likely! The whole process was very easy and the staff was extremely helpful.

Repair Quality

The body shop did a great job and Bryant Simmons managed the repair and kept me up to date throughout the whole process.

Customer Service

Very good! Bryant Simmons was awesome. He helped me thru the process and made me feel like family.

Returned Clean