West Mobile Collision
In operation 18 years.
You have a choice when it comes to repairing your vehicle, which makes choosing a Toyota Certified Collision Center an easy decision. Our Toyota Certified Technicians are experts in the repair of Toyota vehicles, ensuring your vehicle will be repaired to Toyota factory specifications. And we recommend using Genuine Toyota Parts, designed to meet defined quality, safety and appearance specifications that cannot be replicated on imitation parts. This helps maintain your warranty and protect your investment. It's exactly what you need to get back on the road with confidence. It's this standard of quality that sets us apart. We specialize in Toyota's and Hyundai but accept all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
I wouldn’t recommend my worst enemy here
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0 -
Off course Toyota Palmer is highly recommend to any of my friend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
The work was excellent!!! The communication and timing was not as good as it should have been.
Repair Quality - 4.0/5.0 -
The work couldn’t have been any better!! My only negative thing would be that It took a long time to be without my car for a minor job.
Customer Service - 4.0/5.0 -
Couldn’t have been a better job!! I was out of a car for 10 days from what looked like not such a major job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Repair was hassle-free and it looks great! Thanks Bryant and team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They stayed in contact with us and were most helpful about getting the repairs done and our vehicle backed us
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I would definitely go over expectations before the repairs.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied with my car, just wish you would have advocated for me on my headlight. Don’t like that at all. It looks terrible with 1 new and one old.
My Experience - 5.0/5.0 -
Jeremy and the lady at the front desk in the collision dept. were great! The paint guys did a fantastic job The car rental ladys, Destiny and Mattie were awesome and Mark, was fun to talk to, (nice guy). Superb Team!!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Not one time did anyone call us after the car arrived at palmers for repairs. I would have liked to been keep informed of the scope of the repairs and timeline of when it would be completed.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Incomplete work and vehicle was totaled. So not able to comment more than this
Customer Service - 1.0/5.0 -
Very dissatisfied this time. Late start to assess repairs New scope of repair was added after about 45 days which could have been asssessed properly in the first place After about 4 months, vehicle was totaled. Had proper cost estimate was provided initially to insurance co, I don’t think this would have been the case Had to invite huge losses due to rental beyond a month.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job!
Customer Service - 5.0/5.0 -
Had a little problem with communication but worked out great!! Would use them again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding