Western Maryland Collision Center LLC

4.9 (850reviews)

99%

(301) 722-2500

Web:Wmdcc.Com E-Mail:[email protected], Cumberland, MD 21502

99%

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Web:Wmdcc.Com E-Mail:[email protected]
Cumberland, MD 21502

Get Directions Website Email

About Western Maryland Collision Center LLC

See Photos

Web:Wmdcc.Com E-Mail:[email protected]
Cumberland, MD 21502

Get Directions Website Email

WESTERN MARYLAND COLLISION CENTER IS A FAMILY OWNED AND OPERATED BUSINESS THAT HAS BEEN SERVING THE COMMUNITY SINCE 2002. OUR GOAL IS TO PROVIDE THE BEST CUSTOMER SERVICE BEFORE, DURING AND AFTER REPAIRS HAVE BEEN MADE. WE PROVIDE ON SITE RENTAL SERVICE FOR OUR CUSTOMERS AS WELL.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 4:30 pm
Tue	7:30 am - 4:30 pm
Wed	7:30 am - 4:30 pm
Thu	7:30 am - 4:30 pm
Fri	7:30 am - 4:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (850)

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Rating

701 Customers Rated

5 Stars

74.4% Complete

(632)
4 Stars

6.5% Complete

(55)
3 Stars

0.8% Complete

(7)
2 Stars

0.5% Complete

(4)
1 Star

0.1% Complete

(1)
< 1 Star

0.2% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently express high satisfaction with the quality of repairs, professionalism, and friendly service. Many highlight that vehicles were returned cleaner than expected, with several noting interior and exterior detailing as a pleasant bonus. Repair quality receives strong praise, with paint matching and attention to detail frequently commended. Timeliness is largely viewed positively, with numerous customers noting early completions, though a few mentioned delays due to back-ordered parts or additional damage discovered during repairs. Communication throughout the repair process is a standout strength, with customers appreciating regular updates via calls and texts. A few customers suggested improvements such as a walkthrough inspection at vehicle pickup and ensuring all requested touch-ups are completed as discussed.

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Service Quality
Communication

"I cannot believe the attention to detail and the quality of work that was done to my vehicle. I really appreciate the work that ..." Read more

"... we had our Equinox to thier shop. But fortunately they do excellent work. I would not take our vehicles anywhere else. They keep you in the loop as the repairs are going ..." Read more

"Professional and extremely knowledgeable. The only body shop I would 100% recommend."

"The quality of work was spot on and the truck was very clean when I picked it up."

"Explorer looked great when we picked it up. Paint match was solid, reassembly tight and the detail was much appreciated!"

"Excellent daily communication regarding status of repairs. Damaged areas of the car completely returned to ..." Read more

"... Collision took incredible care of my car and was overly communicative about the process — which was much appreciated. Theyre the best in the area." Read more

"Everyone. Was kind and let me know what was going on. Step by step."

"Wmd Collision was great to work with. They were friendly, professional, kept me updated and they did excellent work. Plus, they washed my car the day I picked it up."

"Great communication with updates often! The car was 100% complete when given back. Jenkins Collision recommend and ..." Read more

Service Quality
Communication

Service Quality
Communication