Wheaton Body Shop

4.9 (293reviews)
98%
11308 Fern Street,  Wheaton,  MD  20902

In operation 33 years.

Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (293)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or better than before the accident. The professionalism and friendliness of the front desk and repair staff are frequently highlighted, along with a welcoming and helpful atmosphere. Timeliness is a strong point, with numerous customers reporting their vehicles were completed ahead of schedule. Cleanliness is another standout, as many appreciated receiving their cars cleaned inside and out. A few customers noted areas for improvement directly from their experiences, including a desire for more proactive communication during the repair process, and occasional concerns about initial estimate accuracy and overlooked repair items.
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"... unfortunately arose again. As with my first visit there, I am completely satisfied with the repairs Wheaton Body Shop made to my car. It looks like it was never even in an ..." Read more
"Things were overlooked when car was first inspected. Issues were omitted when given my first estimate. ..." Read more
"... repaired my car a few times we keep getting hit and theyve always done an excellent job." Read more
"Well run shop with helpful staff. The price was exactly what they had quoted us. It was completed on time and my car looks better ..." Read more
"... taken care of in a timely and professional manner. My car repairs were done quickly. My car looked brand new after the repairs were done. I highly recommend this ..." Read more
"Car was finished early exceeded all expectations"
"It was ready two days ahead of schedule."
"... staff. The price was exactly what they had quoted us. It was completed on time and my car looks better than before the accident" Read more
"They did a excellent job. Maintain the time as promised"
"Excellent work, but took long time."
"... service rep was perfect upon dropping my vehicle off. He explained in a timely manner how things would go the process and then when repairs were finished, ..." Read more
"Wheaton Body Shop has always been straight forward, complete, and honest when communicating about repairs."
"Everyone at the shop was very clear, organized and good at communicating everything step by step. They were also very fast and the repair ..." Read more
"They called several times to keep me posted."
"Communication was 10+"

Likely to Recommend

Definitely

Repair Quality

Amazing Customer Service!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied with the worked on my car. 100% recommend.

Customer Service

100% recommended. The works on my car excellent. Thanks.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good customer service. Updates were timely.

Customer Service

I was kept up to date during the process.

Returned Clean

Likely to Recommend

Repair Quality

This was my second time using the Wheaton Body shop. I am pleased with the service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The car looks as good as new - thank you! Only issue was that I had to take it to my service center after to get an issue with the door handle resolved that you were unable to address. Insurance worked with you directly, which made a stressful situation much easier.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very reliable body shop. Quality work.

Customer Service

Peter is very attentive and always willing to help.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have shared my experience with many of my friends already

Repair Quality

Best service experience I’ve had in many years complete communication finished ahead of time outstanding job

Customer Service

Chuck And Peter are top-notch amazing consumer experience

Returned Clean

Likely to Recommend

On the expensive side

Repair Quality

Initially the estimate seemed high but then they adjusted it. Made it right. Quality seems good

Customer Service

Staff is helpful and kind

Returned Clean

Likely to Recommend

Repair Quality

Excellent work, but took long time.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very happy with their work and would recommend them, and use them again!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very nice looking.

Customer Service

Good customer service, but both times I went to the office there was no one there.

Returned Clean

Likely to Recommend

Repair Quality

Good job. Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Loved it

Customer Service

They were fast

Returned Clean

Likely to Recommend

Repair Quality

The best place for body shop. Highly recommended. Thank you

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

WBS did a very good job with my insurance repair. I would have appreciated more information on structural repair options given the change in driving conditions of the vehicle.

Customer Service

Very helpful and responsive customer service personnel.

Returned Clean

Likely to Recommend

Repair Quality

Looks great!

Customer Service

Very helpful.

Returned Clean

Likely to Recommend

Repair Quality

Very good customer service

Customer Service

Returned Clean