White Eagle Auto Body Naperville IL
White Eagle Auto Body has highly trained experts that are ICAR Gold certified auto body technicians who are skilled to work on any make or model. We are a family owned and operated business that has built our reputation on delivering the highest quality auto body repairs. Our goal is to provide excellent customer service and return your vehicle to you in a timely bases in pre-accident condition. Certified with OEM Manufactures: Acura, Honda, Infiniti, Nissan, Hyundai, Ford (and Ford Aluminum)GM, Jeep/Dodge/Chrysler
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Thank you , paint technician!
Customer Service - 2.5/5.0 -
Recently had the bumper painted on my Acura TLX at White Eagle Auto Body. The finished product came out excellent, and I really appreciate the technician's high-quality work.However, the customer service and pricing experience were highly disappointing. Initially, I agreed to a quote of $705.31 to refinish the bumper. As requested by the advisor, I dropped off the bumper along with a separate top bumper cover to use for color matching. The next day, the advisor emailed me a significantly higher quote—$1,500 to repaint the existing bumper or $1,042.62 to paint a new one. This felt like a bait-and-switch tactic, but to save time, I moved forward with the new bumper option.The situation worsened when I was called into the shop to look at a factory paint issue. When I arrived, I was stunned to see they had actually sanded down the top bumper cover I explicitly provided only for color matching. Instead of taking responsibility, the advisor blamed me for not being clear. Wanting to just get the process over with, I told them to finish the bumper. I then had to purchase a replacement factory-painted top piece out of pocket for an extra $350.While the physical repair looks great, I am deeply frustrated by the lack of communication. I went in expecting to pay $705.31 and ended up spending $1,392.62 ($1,042.62 to the shop + $350 for parts) due to their mistakes.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looked like it was brand new when I picked it up. I couldn’t be happier with the outcome. I appreciated all of the text updates while the car was in the shop. The customer service was outstanding. Thank you Jake!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people, no nonsense reasonable quote, quick and thorough repair. Not much more you could ask for?
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Came in for service that I did not get still have the same problem
Repair Quality - 0.5/5.0 -
I’m disappointed to tears. I came in to get my door hinge fixed Dodge charger 2010 collision recommended me to the past they said it was a body repair the man at the front desk said it was the hinge too. He ordered them. So Then when I came to get it fixed, as I left the shop was gone for two hours run errands. I tried to get back in the car couldn’t open the door all the way, so I came in the inside of the car still couldn’t open the door all the way couldn’t shut the door either so I drove back to the shop with the door in my hand driving with the other smh when I get there, the man was so nonchalant said nothing he can do when I gave it to them to Fix. I was able to still get out the door now I can’t get out the door. I have to crawl over to the other side
Customer Service - 0.5/5.0 -
So disappointed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
White Eagle never ceases to amaze me. I’ve used them multiple times over the past many years, and my car always comes out looking brand new!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Awesome service
Repair Quality - 4.5/5.0 -
The customer service was awesome. I will recommend to others.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I ALREADY DID!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
You have made us loyal customers; we tell everyone who needs a repair to call you first for an estimate.
Repair Quality - 5.0/5.0 -
You have always done exceptional work on our cars. You attention to detail always makes our cars look showroom new.
Customer Service - 5.0/5.0 -
We were always kept in the loop regarding the timeline and when repairs would be completed.