White Eagle Auto Body Naperville IL
White Eagle Auto Body has highly trained experts that are ICAR Gold certified auto body technicians who are skilled to work on any make or model. We are a family owned and operated business that has built our reputation on delivering the highest quality auto body repairs. Our goal is to provide excellent customer service and return your vehicle to you in a timely bases in pre-accident condition. Certified with OEM Manufactures: Acura, Honda, Infiniti, Nissan, Hyundai, Ford (and Ford Aluminum)GM, Jeep/Dodge/Chrysler
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mark, the owner, was great to work with and was very attentive when the insurance adjuster inspected my car. Oscar was also great to work with and communication throughout the process was flawless. Highly recommend and will refer them to friends and family as needed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The repair itself is fine, but the trim on the drivers side door was cracked and damaged. I have cut myself on it several times. I called about getting it fixed and have not heard back. I will call again and hope it gets fixed soon as it is not just a cosmetic issue, it is a safety issue since it is a sharp piece of metal sticking up.
Customer Service - 3.5/5.0 -
I was satisfied with the customer service about the repair, but not with the other issue.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Abby is the best!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I am completely happy with my service
Repair Quality - 5.0/5.0 -
I was very happy with entire process.
Customer Service - 5.0/5.0 -
I was kept informed through the whole process Everyone was very nice.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
Ordered the part in June and just had it fixed this month. I believe the part was in the building long before that but I had to continue reaching out asking about it. Once I spoke to a manager, he was very nice and found the part. Got the work done within the week but everything prior was a hassle.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was done very timely and very well with friendly customer service! Thanks!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
White Eagle seems to be good people with excellent craftsman.
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Started out slow, but rallied at the end. That’s where the money is at.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Very good on PDR
Repair Quality - 2.5/5.0 -
Good job on the repair, but end up a paint chip on the good decor part,, being told it cause by salts which is not convincing at all
Customer Service - 4.0/5.0 -
Nice staff work with in overall
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
I took the car home and got locked out of my car because the electronic door locks were not installed correctly. Your team fixed this the next day. Now a small gasket has come loose in the door handle. I called your office today and the person that answered the phone refused to let me send a picture and said I had to come in for an estimate to get this fixed. If I sent a picture you would immediately know what you needed and we could set up a time where you could fix it while I waited. This is poor customer service. Now I have to make at least two more trips to your office to correct your error.
Customer Service - 0.5/5.0 -
See previous.