White Eagle Auto Body Naperville IL
White Eagle Auto Body has highly trained experts that are ICAR Gold certified auto body technicians who are skilled to work on any make or model. We are a family owned and operated business that has built our reputation on delivering the highest quality auto body repairs. Our goal is to provide excellent customer service and return your vehicle to you in a timely bases in pre-accident condition. Certified with OEM Manufactures: Acura, Honda, Infiniti, Nissan, Hyundai, Ford (and Ford Aluminum)GM, Jeep/Dodge/Chrysler
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
I was told the parts could be ordered up front but when I brought the car in, the story changed and the committed time frame. I had expressed the sense of urgency in getting my car back asap. Also, Sean said he wasn't counting the day it arrived when I asked for clarification. why not, I brought it in early morning. the receptionist was great. and the work was very good.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Strip not on-2 Month notice
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
I have always had quality work performed by White Eagle but on a recent visit White Eagle failed to communicate a major change in my estimate/expected work. white eagle should communicate more openly with their clients and be aligned and consistent in pricing across the main office and work shop. Overall pleasant people with quality work but lack client focus/aligned expectation.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is my second time working with White Eagle and all staff are very helpful and friendly. Appreciate the new text updates on status of my vehicle! Helps to minimize the calling back and forth.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very pleased with the quality of work and the customer service. Margie, Scott and Jim rock!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0 -
I was called by the shop at 4:40 saying the car was ready. I asked what time they closed and was told by Sean 5pm. I told Seani could be there in 25 minutes. Sean told me they close promptly at 5 and if I couldn't be thereby 5i would need to get the car the next day. As are result I had to pay an extra day of rental because no one at White Eagle could wait until 5:05 as courtesy to a customer. The vehicle was in the shop for 6 days for a minor repair. Now I know why the shop isn't on American Family approved list