White Eagle Auto Body Naperville IL

4.7 (2,292reviews)
94%
575 Weston Ridge Dr,  Naperville,  IL  60563

White Eagle Auto Body has highly trained experts that are ICAR Gold certified auto body technicians who are skilled to work on any make or model. We are a family owned and operated business that has built our reputation on delivering the highest quality auto body repairs. Our goal is to provide excellent customer service and return your vehicle to you in a timely bases in pre-accident condition. Certified with OEM Manufactures: Acura, Honda, Infiniti, Nissan, Hyundai, Ford (and Ford Aluminum)GM, Jeep/Dodge/Chrysler

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (2,292)

Likely to Recommend

The actual work was phenomenal. I just would’ve appreciated more communication.

Repair Quality

The communication was rough, but the actual fixing of the car was amazing.

Customer Service

The office staff in the beginning was not very helpful. The people at the end were extremely helpful.

Returned Clean

Likely to Recommend

Repair Quality

Always a fabulous job!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would recommend as a State Farm approved shop with caveats re communication

Repair Quality

A good job was done on the repairs however communication re: the status of my vehicle was very poor, by both the body shop and State Farm. The repair took much longer than originally expected and I would not have known without proactively calling for status. A couple of time, I was told an estimator would get back to me but did not. E-mail, text, or an update on the app with a status and reason for delay would be helpful.

Customer Service

See earlier comments

Returned Clean

Likely to Recommend

Repair Quality

Great work and done when I was told it would be finished. Very professional

Customer Service

Fantastic

Returned Clean

My Experience

Very professional! I received updates daily and the time frame I was told was exactly on schedule. I’m very pleased with my car, looks like new!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The gentlemen that helped me in the end were terrific but communication throughout the process was below average.

Returned Clean

Likely to Recommend

Repair Quality

Car is running great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I love the job they did!!! Plus they cleaned my car too!!! I would recommend them to all my friends

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The staff was very friendly and helpful through the entire process.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

White Eagle Auto Body was easy to deal with and did an excellent job.

Customer Service

The ladies in the office were great.

Returned Clean

My Experience

I am disappointed with the out come of my repair, even after discussing the emblems with you when we dropped the off and emailing you about it you did not address my concern's and one of the emblems the LT appears to large. I choose White Eagle over a national chain because I wanted to support a local small business and my insurance agent recommended you. I know it’s just an emblem but it mattered to me. Now I am going to have to fix at my expense.

My Experience

It took awhile to get parts but it looks great.

Likely to Recommend

Repair Quality

It was clear explanation, friendly staff, fast service, and seamless repair

Customer Service

Returned Clean